Austin Mayo

Sales Manager of Chevy Dealership.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Appraised trades.
• Ordered vehicles.
• Hired sales staff.

• Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
• Increased overall team productivity by fostering a positive work environment and providing effective leadership.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
• Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
• Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
• Did all financing for dealership.
• Was #1 in region for customer satisfaction Aunt turn of vehicles.

• Prospected customers and made cold calls.
• Averaged 30 cars a month for a year.
• Learned how to do a walk around and investigate wants and needs of customers.

• I'm trained and certified for CPR and first aid.
• Taught people how to swim.
• Cleaned the water park.