Austin McKee
Cincinnati,OH
Summary
Dynamic sales consultant with a proven track record in customer relationship management and strategic deal development. Known for leveraging Toyota knowledge to optimize sales processes and create seamless buying experiences, resulting in high customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Sales & Leasing Consultant
Kings Toyota
Cincinnati, Ohio
08.2025 - Current
- Earned Toyota Master Certified status for 2025 and 2026, showcasing expertise in vehicles and sales processes.
- Established strong customer relationships, generating repeat business and referrals.
- Maintained extensive knowledge of current Toyota models and the certified pre-owned program to educate customers effectively.
- Managed customer special orders from request to delivery, ensuring consistent communication throughout.
- Achieved and maintained over 50% penetration for Zurich floor products and vehicle service contracts.
- Selected for Zurich's exclusive Grower's Club development program for high-potential dealership employees.
Sales & Leasing Consultant
Kings Chrysler Jeep Dodge Ram
Cincinnati, OH
05.2024 - 08.2025
- Sold diverse inventory of new and used vehicles, fostering lasting customer relationships that generated repeat business.
- Streamlined sales processes, enhancing operational efficiency and minimizing transaction times.
- Collaborated with management to devise strategic deals aligned with dealership objectives.
- Facilitated seamless buying experiences, contributing to consistently high customer satisfaction ratings.
- Assisted customers in vehicle selection tailored to individual preferences and needs.
- Conducted vehicle demonstrations to highlight features and benefits effectively.
- Managed lease agreements, ensuring adherence to company policies and regulations.
Sales Manager
J&L Lawn & Landscape
Germantown, Ohio
08.2023 - 03.2024
- Managed existing customer accounts while generating new leads through proactive outreach and relationship building.
- Developed and implemented an annual contract renewal program to address client needs, resolve issues, and improve customer retention.
- Built strong relationships with customers and leveraged community connections to expand the company’s presence in new neighborhoods and increase market visibility.
Client Specialist
Louis Vuitton
Cincinnati, OH
08.2019 - 08.2021
- Established and maintained strong relationships with existing customers while consistently acquiring new clients.
- Followed detailed sales and after-sales processes to ensure a positive customer experience and maximize customer satisfaction.
- Coordinated and utilized the necessary tools and resources to support successful direct-to-consumer sales operations.
Education
Associate of Arts - Electronic Media Technologies
University of Cincinnati
Cincinnati, OH05-2021
Skills
- Vehicle service contracts
- Toyota knowledge
- Customer orders management
- Sales process optimization
- Strategic deal development
- Results-driven teamwork
- Customer relationship management
- Goal oriented
Timeline
Sales & Leasing Consultant
Kings Toyota
08.2025 - Current
Sales & Leasing Consultant
Kings Chrysler Jeep Dodge Ram
05.2024 - 08.2025
Sales Manager
J&L Lawn & Landscape
08.2023 - 03.2024
Client Specialist
Louis Vuitton
08.2019 - 08.2021
Associate of Arts - Electronic Media Technologies
University of Cincinnati