Austin Mercaldi
Summary
Results-driven operations and management professional with experience leading teams, coordinating daily operations, managing schedules, and overseeing multiple priorities in fast-paced environments. Proven ability to communicate effectively, solve problems, maintain organized workflows, and ensure operational objectives are met. Recognized for strong leadership, accountability, adaptability, and the ability to build productive relationships with customers, vendors, and team members while delivering consistent results.
Overview
7
7
years of professional experience
Work History
Used Car Sales Manager
Jenkins Lincoln
Lakeland, Florida
05.2024 - Current
- Coordinated inventory operations, monitored asset availability, and worked closely with multiple departments to ensure efficient workflow and timely completion of operational objectives.
- Identified operational inefficiencies, implemented process improvements, and contributed to increased productivity and organizational effectiveness.
- Supervised and coordinated daily staff activities, delegated responsibilities, monitored performance, and ensured timely completion of departmental objectives.
- Managed complex administrative processes and documentation, ensuring accuracy, compliance, and timely completion of operational requirements.
- Developed and maintained strong professional relationships with external partners and vendors to support operational objectives and improve process efficiency.
- Collaborated with internal departments to resolve operational challenges, improve workflow efficiency, and support organizational objectives.
Sales Floor Manager
Jenkins Ford
Fort Meade, Florida
08.2021 - 05.2024
- Supervised daily department operations, coordinated staff activities, delegated responsibilities, monitored performance, and ensured operational objectives were completed efficiently.
- Managed inventory and procurement processes by coordinating with suppliers, maintaining inventory controls, and reviewing purchase orders for accuracy.
- Analyzed performance metrics and operational data to identify improvement opportunities, implement process enhancements, and increase productivity.
- Maintained operational records and documentation while ensuring compliance with company procedures and supporting efficient departmental workflows.
- Addressed escalated issues and implemented practical solutions to maintain productivity, customer satisfaction, and operational efficiency.
- Collaborated with vendors and internal departments to support inventory needs, streamline processes, and maintain efficient daily operations.
Auto Sales Consultant
Jenkins Automart
Lakeland, Florida
05.2019 - 08.2021
- Built strong customer relationships through effective communication, needs assessment, and solution-oriented service.
- Coordinated documentation and administrative processes to ensure accurate and timely completion of transactions.
- Managed multiple priorities in a fast-paced environment while maintaining attention to detail and organizational standards.
- Collaborated with team members and management to support departmental objectives and deliver positive customer experiences.
- Maintained extensive product knowledge and adapted quickly to changing procedures, business needs, and industry requirements.
Education
Associate of Arts -
Polk State College
Lakeland05-2029
High School Diploma -
George Jenkins High School
Lakeland05-2015
Skills
- Team Leadership & Staff Supervision
- Operations Coordination
- Scheduling & Time Management
- Problem Solving & Decision-Making
- Documentation & Record Management
- Inventory & Resource Management
- Process Improvement & Efficiency
- Strong Communication (Verbal & Written)
- Customer & Vendor Relations
- Conflict Resolution
- Organizational Skills
- Reliability & Professional Accountability
Timeline
Used Car Sales Manager
Jenkins Lincoln
05.2024 - Current
Sales Floor Manager
Jenkins Ford
08.2021 - 05.2024
Auto Sales Consultant
Jenkins Automart
05.2019 - 08.2021
Associate of Arts -
Polk State College
High School Diploma -
George Jenkins High School