Ines (Chon) villalobos
Fort Worth,TX
Summary
Dynamic sales manager with expertise in sales coaching, customer service, and team leadership. Proven ability to drive revenue growth and enhance customer satisfaction through effective relationship management.
Overview
34
34
years of professional experience
Work History
Used Car Sales Manager
Neighborhood Autos
5920 Denton Hwy
04.2025 - Current
- Assisted customers in identifying suitable used vehicles based on preferences and budget.
- Conducted thorough vehicle inspections to ensure quality and reliability of inventory.
- Collaborated with team members to enhance customer service and satisfaction levels.
- Facilitated test drives, providing potential buyers with detailed information about features and benefits.
Owner
Latinos Auto Sales
3714 Hemphill St
09.2017 - 12.2024
- Implemented inventory management systems, optimizing stock levels and reducing overhead costs.
- Analyzed market trends to inform pricing strategies and maintain competitive advantage.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Sales Manager
Tricolor Auto Group
4200 E Seminary Drive
07.2014 - 07.2017
- Directed sales strategies to drive revenue growth and improve market penetration.
- Mentored sales team, enhancing product knowledge and customer engagement techniques.
- Analyzed sales data to identify trends, informing strategic decisions and resource allocation.
- Developed training programs to optimize performance and increase team productivity.
- Coordinated cross-functional initiatives to align sales goals with overall business objectives.
Sales Manager
Mike Carlson Motor Company
1919 E Lancaster
01.1992 - 07.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
Accounting
Remington College
El Paso, TXSkills
- Sales coaching
- Customer service
- Team leadership
- Team motivation
- Customer relationship management
- Sales process
- Staff supervision
- Sales coordination
Languages
Spanish
English
Professional Working
Timeline
Used Car Sales Manager
Neighborhood Autos
04.2025 - Current
Owner
Latinos Auto Sales
09.2017 - 12.2024
Sales Manager
Tricolor Auto Group
07.2014 - 07.2017
Sales Manager
Mike Carlson Motor Company
01.1992 - 07.2014
Accounting
Remington College