MOHAMAD FOUANI
Garden City,MI
Overview
12
12
years of professional experience
Work History
Used Car Sales Manager
ZT MOTORS
Detroit, MI
04.2024 - Current
- Worked with cross-functional teams to achieve goals.
- Completed routine maintenance and repair.
- Conducted market research and reported on competitors.
- Resolved customer complaints regarding sales and service.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Negotiated trade-ins and purchase prices with customers.
- Developed promotional campaigns designed to attract new customers.
- Assisted with the recruitment and training of new sales staff.
- Directed and coordinated products, services and sales activities.
- Developed and expanded wholesale database to maximize proceeds and meet business plans.
Used Vehicle Sales Manager
AUTOMAINA
Dearborn Heights, MI
08.2020 - 04.2024
- Scheduled appointments with potential customers interested in purchasing used cars from the dealership.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Gained market share in new sales performance through aggressive team training.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
- Partnered with employees to develop relationships with customers and enhance sales processes.
- Negotiated trade-ins and purchase prices with customers.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
GAS STATION OWNER
Sunoco Gas Station
Inkster, MI
02.2016 - 12.2020
- Identified new opportunities for growth, expansion, and diversification.
- Hired and trained new department managers to increase team oversight and productivity.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Implemented successful business strategies to increase revenue and target new markets.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Collaborated with other owners on joint ventures and shared resources.
- Set pricing structures according to market analytics and emerging trends.
- Executed performance reviews to encourage improved productivity for team members.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Managed sales presentations to promote product and brand benefits.
- Worked effectively in team environments to make the workplace more productive.
GASTATION OWNER
76
DETORIT, MI
05.2016 - 02.2020
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Formed and sustained strategic relationships with clients.
- Researched potential partners in order to expand services offered.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Managed daily operations of business, including hiring and training staff.
- Led startup and creation of operational procedures and workflow planning.
- Implemented quality assurance processes to ensure product excellence.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Collaborated with other owners on joint ventures and shared resources.
- Mitigated business risks by working closely with staff members and assessing performance.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Maintained relationships with existing clients by providing superior customer service.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
TIRE SHOP OWNER
RELAIBALE AUTO
DEARBORN HEIGHTS, MI
07.2018 - 12.2019
- Maintained records of employee attendance and job performance ratings.
- Supervised a team of technicians in the daily operations of the tire shop.
- Managed scheduling of employees to meet peak demand times during the week.
- Performed administrative tasks such as payroll processing, ordering supplies.
- Established and enforced clear safety policies to protect workers from injury.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Kept detailed records of repairs, labor involved and parts used.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Estimated costs of vehicle repair.
Gas Station Manager
Valero Gas Station
DETROIT, MI
12.2012 - 02.2016
- Responding quickly to emergency situations involving hazardous materials or spills.
- Supervising cashiers during their shifts to ensure compliance with company policies and procedures.
- Monitored progress by establishing plans, budgets and measuring results.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Monitoring gas prices to ensure they remain competitive in the market.
- Formed and sustained strategic relationships with clients.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Delegated work to staff, setting priorities and goals.
- Managing financial transactions such as deposits, refunds, credits.
Education
High School Diploma -
FORDSON HIGH SCHOOL
Dearborn, MI06-2013
Skills
- Sales coaching
- Budget administration
- Industry expertise
- Customer relationship building
- Staffing management
- Strong negotiation skills
- Shipping and receiving oversight
- Profitability assessments
- Competitor analysis
- Client relations
- Adaptability and flexibility
- Account management
- Customer service
- Professional demeanor
- Sales tracking
- Reference selling
- Sales records management
- Vehicle acquisition
- Staff training and development
- Reconditioning oversight
- Aftermarket sales
- Software feature demonstrations
- Change management
- Cross-selling
- Market research
- Hospitality and accommodation
- Point of sale proficiency
- Sales oversight
- Negotiation
- New business development
- Staff hiring
- Financial management
- Entrepreneurial leadership
- Employee training
- Sales strategics
- Business development
Languages
Arabic
Professional
Timeline
Used Car Sales Manager
ZT MOTORS
04.2024 - Current
Used Vehicle Sales Manager
AUTOMAINA
08.2020 - 04.2024
TIRE SHOP OWNER
RELAIBALE AUTO
07.2018 - 12.2019
GASTATION OWNER
76
05.2016 - 02.2020
GAS STATION OWNER
Sunoco Gas Station
02.2016 - 12.2020
Gas Station Manager
Valero Gas Station
12.2012 - 02.2016
High School Diploma -
FORDSON HIGH SCHOOL