Austin Morga
Hansville,Washington
Summary
I am an ambitious, self-motivated and hard working individual who looks to increase productivity and efficiency anywhere I go.
Overview
9
9
years of professional experience
Work History
Youth Field Manager
Trails Carolina
Lake Toxaway, NC
06.2023 - Current
- Facilitated field operations through supervision and direction of field personnel.
- Collaborated with multiple departments to meet operational deadlines.
- Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
- Developed and implemented processes and strategies to achieve operational goals.
Wilderness Field Instructor
Trails Carolina
Lake Toxaway, NC
09.2022 - 06.2023
- Gave in field instruction to both staff and students on hard and soft skills
- Oversaw regular hygiene and wellness checks
- Accurately administered medication to students at multiple points throughout day
- Led expeditions into the wilderness with groups of 3-9 students
Member Specialist
Kitsap Credit Union
09.2019 - 07.2022
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Completed training and worked effectively under high-pressure client services environments.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Found solutions for members through lending products such as vehicle loans, mortgages, personal loans and credit cards
Financial Services Representative
Alaska USA Federal Credit Union
03.2018 - 09.2019
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Offered competitive commercial banking solutions and retail financing options.
- Maintained friendly and professional customer interactions.
Licensed Insurance Producer
Banker's Life
06.2017 - 08.2017
- Promoted Bankers Life products and services using upselling and other sales strategies.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Upsold additional products and services after identifying customer needs and requirements.
Farming Assistant
Paul and Barb Silbernagle Ranch
06.2016 - 08.2016
- Prepared the land for grazing and planting
- Made sure inventory was organized
- Oversaw and carried out maintenance on the various properties
Construction Assistant
Gemco Striping and Sealcoating
06.2015 - 08.2016
- Increased sales through directly advertising to 10+ customers per week
- Managed and organized the inventory
Car Detailer
Parr Volkswagen and Hyundai
06.2014 - 08.2014
- Washed cars and trucks daily for auto dealership.
Education
Bachelor of Science - Business Management
Franciscan University of Steubenville
Steubenville, OH2017
Skills
- Fast learner
- Good people person
- Conflict Management
- Handy
- Mechanical skill
- Strong leader
- Financially savvy
- Even keeled
Accomplishments
- 2017 Franciscan University varsity men's lacrosse captain
- 2017 Student Athletic Advisory Committee (SAAC)
- Four year varsity lacrosse Letterman at Franciscan University
Timeline
Youth Field Manager
Trails Carolina
06.2023 - Current
Wilderness Field Instructor
Trails Carolina
09.2022 - 06.2023
Member Specialist
Kitsap Credit Union
09.2019 - 07.2022
Financial Services Representative
Alaska USA Federal Credit Union
03.2018 - 09.2019
Licensed Insurance Producer
Banker's Life
06.2017 - 08.2017
Farming Assistant
Paul and Barb Silbernagle Ranch
06.2016 - 08.2016
Construction Assistant
Gemco Striping and Sealcoating
06.2015 - 08.2016
Car Detailer
Parr Volkswagen and Hyundai
06.2014 - 08.2014
Bachelor of Science - Business Management
Franciscan University of Steubenville