Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Austin Morga

Hansville,Washington

Summary

I am an ambitious, self-motivated and hard working individual who looks to increase productivity and efficiency anywhere I go. 

Overview

9
9
years of professional experience

Work History

Youth Field Manager

Trails Carolina
06.2023 - Current
  • Facilitated field operations through supervision and direction of field personnel.
  • Collaborated with multiple departments to meet operational deadlines.
  • Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
  • Developed and implemented processes and strategies to achieve operational goals.

Wilderness Field Instructor

Trails Carolina
09.2022 - 06.2023
  • Gave in field instruction to both staff and students on hard and soft skills
  • Oversaw regular hygiene and wellness checks
  • Accurately administered medication to students at multiple points throughout day
  • Led expeditions into the wilderness with groups of 3-9 students

Member Specialist

Kitsap Credit Union
09.2019 - 07.2022
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Completed training and worked effectively under high-pressure client services environments.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Found solutions for members through lending products such as vehicle loans, mortgages, personal loans and credit cards

Financial Services Representative

Alaska USA Federal Credit Union
03.2018 - 09.2019
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Offered competitive commercial banking solutions and retail financing options.
  • Maintained friendly and professional customer interactions.

Licensed Insurance Producer

Banker's Life
06.2017 - 08.2017
  • Promoted Bankers Life products and services using upselling and other sales strategies.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Upsold additional products and services after identifying customer needs and requirements.

Farming Assistant

Paul and Barb Silbernagle Ranch
06.2016 - 08.2016
  • Prepared the land for grazing and planting
  • Made sure inventory was organized
  • Oversaw and carried out maintenance on the various properties

Construction Assistant

Gemco Striping and Sealcoating
06.2015 - 08.2016
  • Increased sales through directly advertising to 10+ customers per week
  • Managed and organized the inventory

Car Detailer

Parr Volkswagen and Hyundai
06.2014 - 08.2014
  • Washed cars and trucks daily for auto dealership.

Education

Bachelor of Science - Business Management

Franciscan University of Steubenville
Steubenville, OH
2017

Skills

  • Fast learner
  • Good people person
  • Conflict Management
  • Handy
  • Mechanical skill
  • Strong leader
  • Financially savvy
  • Even keeled

Accomplishments

  • 2017 Franciscan University varsity men's lacrosse captain
  • 2017 Student Athletic Advisory Committee (SAAC)
  • Four year varsity lacrosse Letterman at Franciscan University

Timeline

Youth Field Manager

Trails Carolina
06.2023 - Current

Wilderness Field Instructor

Trails Carolina
09.2022 - 06.2023

Member Specialist

Kitsap Credit Union
09.2019 - 07.2022

Financial Services Representative

Alaska USA Federal Credit Union
03.2018 - 09.2019

Licensed Insurance Producer

Banker's Life
06.2017 - 08.2017

Farming Assistant

Paul and Barb Silbernagle Ranch
06.2016 - 08.2016

Construction Assistant

Gemco Striping and Sealcoating
06.2015 - 08.2016

Car Detailer

Parr Volkswagen and Hyundai
06.2014 - 08.2014

Bachelor of Science - Business Management

Franciscan University of Steubenville

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Austin Morga