Austin Muldoon`
Peoria
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing stellar customer service. Passionate in cannabis, looking to provide customers with educated and confident recommendations based on their needs.
Overview
3
3
years of professional experience
Work History
Service Advisor
RideNow Powersports
11.2022 - 06.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Created and maintained detailed database to develop promotional sales.
- Identified and resolved discrepancies and errors in customer accounts.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Service Advisor
RideNow Powersports
01.2021 - 11.2022
- Maintained high customer satisfaction standards to meet or exceed targets.
- Created and maintained detailed database to develop promotional sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Raymond S. Kellis
Glendale, AZ05-2017
Skills
- Bill preparation
- Vehicle assessment
- Multitasking and organization
- Team collaboration
- Attention to detail
- Cost estimation
- Customer service
- Tech-Savvy
- Sales expertise
- Handling customer complaints
Languages
English
Timeline
Service Advisor
RideNow Powersports
11.2022 - 06.2024
Service Advisor
RideNow Powersports
01.2021 - 11.2022
High School Diploma -
Raymond S. Kellis
Similar Profiles
Lorenzo Martinez Lorenzo Martinez null
Powersports Technician at RideNow powersports peoriaPowersports Technician at RideNow powersports peoria
MICHAEL HALEMICHAEL HALE
USED BIKE MANAGER at RIDENOW POWERSPORTSUSED BIKE MANAGER at RIDENOW POWERSPORTS
Maron ChbatMaron Chbat
Assistant Service Manager at RideNow PowersportsAssistant Service Manager at RideNow Powersports