Summary
Overview
Work History
Education
Skills
Coding Experience within Java Script and Python
Timeline
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Austin Nichols

Inventory Specialist/Computer Sales Consultant
Penfield,NY

Summary

Results-oriented professional with a diverse background in management and customer service. Proven ability to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

16
16
years of post-secondary education
4
4
years of professional experience

Work History

Inventory Specialist

Best Buy
Victor, NY
03.2020 - Current
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Performed data entry and completed proper paperwork.
  • Tracked personnel and supplies within company.
  • Verified contents of inventory loads against shipping papers.
  • Accurately recorded discrepancies of damaged parcels.
  • Strategized, introduced and updated purchasing procedures and objectives to adapt to shifting customer demand.
  • Completed physical inventory counts each month.
  • Gauged production progress to inform leaders of performance concerns.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.

Delivery Driver

Darios Pizza
Farmington, NY
11.2017 - 11.2019
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Cashier

McDonald's
Dansville, NY
02.2016 - 03.2017
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales ads and monitored price changes.
  • Assisted customers with special services, account updates and promotional options.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

High School Diploma -

Dansville High School
Dansville, NY
09.2005 - 06.2018

Associate of Applied Science - Marketing

Finger Lakes Community College
Canandaigua, NY
09.2018 - 08.2021

Skills

Database Management

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Coding Experience within Java Script and Python

I've spent 2 years while in college doing personal study on programming within Java and Python software. Classes such as Programming 101 and Computing in the Info Age have sharpened my skills as a programmer. Personal study creating scalper bots for consumers has applied my knowledge into practice.

Timeline

Inventory Specialist

Best Buy
03.2020 - Current

Associate of Applied Science - Marketing

Finger Lakes Community College
09.2018 - 08.2021

Delivery Driver

Darios Pizza
11.2017 - 11.2019

Cashier

McDonald's
02.2016 - 03.2017

High School Diploma -

Dansville High School
09.2005 - 06.2018

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Austin NicholsInventory Specialist/Computer Sales Consultant