Summary
Overview
Work History
Education
Skills
Timeline
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AUSTIN PARKER

Jacksonville,FL

Summary

Highly skilled and motivated Finance Manager with expertise in every level of the Automotive Sales process.

Overview

8
8
years of professional experience

Work History

Finance Manager

Jenkins Genesis of NE Jacksonville
08.2024 - Current
  • Top performing Finance Manager every month
  • Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
  • Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
  • Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
  • Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.

Finance Manager

Duval Ford
01.2024 - 08.2024
  • Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
  • Improved customer satisfaction with personalized follow-up calls to ensure clarity and satisfaction with finance agreements.
  • Optimized financial offerings by regularly reviewing and adjusting finance and insurance products to meet market demands.
  • Top performing Finance Manager

Finance Manager

Jacksonville CJDR
09.2021 - 12.2023
  • Top performing Finance Manager eleven months of 2022.
  • Exhibited extraordinary customer service.
  • Exhibited an exceptional ability to close new and used vehicle sales.
  • Assisted clients in their loan application and approval processes.
  • Assisted clients in the decision making process of all available warranties and applicable aftermarket vehicle protection products.


Internet Sales Director

Jacksonville CJDR
01.2020 - 08.2021
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased sales and customer satisfaction through personalized servicing.
  • Effectively located merchandise across various stores to address customer needs.

Sales Representative

Jacksonville CJDR
08.2019 - 01.2020
  • Top three performing Sales Representative each month.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Drove team revenue totals by bringing in top sales numbers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.

Sales Manager

Coggin Chevrolet At The Avenues
11.2018 - 08.2019
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Leveraged eLeads, CDK, DealerTrack, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
  • Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
  • Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.

Sales Representative

George Moore Chevrolet
06.2018 - 11.2018
  • Top performing Sales Representative five out of six months.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Drove team revenue totals by bringing in top sales numbers.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,

Sales Representative

Riverside Chevrolet
08.2017 - 05.2018
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Drove team revenue totals by bringing in top sales numbers.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,

Sales Representative

Greenway Hyundai Of The Shoals
05.2017 - 08.2017
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Drove team revenue totals by bringing in top sales numbers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.

Education

Marketing

University of North Alabama
Florence, AL

Skills

  • Lender Relationships
  • Customer Satisfaction
  • Customer Financing
  • Customer Relationship Development
  • Application Processes
  • Closing Processes
  • Aftermarket Products
  • Selling Techniques
  • Strong negotiation skills
  • Goal-oriented mindset
  • Interpersonal relations

Timeline

Finance Manager

Jenkins Genesis of NE Jacksonville
08.2024 - Current

Finance Manager

Duval Ford
01.2024 - 08.2024

Finance Manager

Jacksonville CJDR
09.2021 - 12.2023

Internet Sales Director

Jacksonville CJDR
01.2020 - 08.2021

Sales Representative

Jacksonville CJDR
08.2019 - 01.2020

Sales Manager

Coggin Chevrolet At The Avenues
11.2018 - 08.2019

Sales Representative

George Moore Chevrolet
06.2018 - 11.2018

Sales Representative

Riverside Chevrolet
08.2017 - 05.2018

Sales Representative

Greenway Hyundai Of The Shoals
05.2017 - 08.2017

Marketing

University of North Alabama
AUSTIN PARKER