Experienced sales representative with a proven track record. Expert in lender relationships and customer retention, complemented by strong coaching abilities. Skilled in compliance and financial documentation, consistently enhancing performance and efficiency. Committed to delivering exceptional client service and driving profitability.
Overview
16
16
years of professional experience
Work History
FINANCE MANAGER
FORT COLLINS DCJR
FORT COLLINS, CO
10.2020 - Current
Obtain / negotiation of financing for automobile purchases and leases
Promote the sale of JM&A service contracts
Maintain gross profit on all vehicle transactions
Streamline all transactions and receive funding in a timely matter
Reviewed documentation and identified financial discrepancies where applicable
Ensured compliance with state, federal regulations; timely filing of all required documents
Trained new and existing staff members in various financial procedures in compliance and regulations
Customer Financial Services Manager
AUTONATION
Golden, CO
04.2014 - 09.2020
Obtained financing for potential customers
Offer financial protections for clients automobile purchases
Reviewed documentation and identified financial discrepancies where applicable.
Maintain compliance and uphold ethical practices
Ensured compliance with state, federal regulations; timely filing of all required documents, mitigating potential penalties for dealership
Mentored junior finance staff, fostering professional development and strong team dynamics
Gross sales of 1 million per year for 6 years
Business Development Manager
DEALER COMMITMENT SERVICES
Centennial, CO
01.2012 - 03.2014
Representation of CNA National service contracts and AUL service contracts
Increased sales of ancillary vehicle accessories and products
Large sales territory. Consisted of front range of Colorado to western edge of Kansas
Conducted thorough sales demonstrations, educating dealers on key features and benefits tailored to their specific needs and preferences.
Enhanced customer retention, maintaining regular communication and providing exceptional after-sales support.
Developed strong relationships with local dealerships
Improved customer satisfaction by providing tailored automotive solutions based on individual dealership needs and preferences
INCOME DEVELOPMENT MANAGER
IMPERIAL MARKETING
Southfield, MI
05.2011 - 12.2013
MOPAR vehicle protection service contracts / MOPAR accessories representative
Oklahoma and Arkansas territory, maintaining roughly 85 Chrysler Jeep Dodge Ram dealerships
Trained dealership personal in all departments
Implemented equity programs and procedures to improve gross profit
Facilitated regular communication with dealers to ensure their needs were met.
Increased profit in my sales territory year over year
LOAN OFFICER
ROSS MORTGAGE
Troy, MI
01.2009 - 05.2011
Licensed loan officer
Assisted clients in selecting appropriate loan for their home buying needs
Maintained strict confidentiality of bank records and client information.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Submitted loan applications to underwriter for verification and recommendations.
Delivered exceptional customer service by addressing client concerns and resolving issues as they arose during the lending process.