Robert Wilson
Spring
Summary
Business Management student with practical experience in B2B sales support, customer relationship management, and supply chain operations at Fastenal and Autozone. Proficient in identifying customer needs, enhancing sales metrics, and utilizing Excel for data analysis. Recognized for reliability, adaptability, and a results-driven approach across diverse markets.
Overview
4
4
years of professional experience
Work History
Account Specialist
Fastenal
Cleveland
01.2026 - Current
- Managed project timelines and deliverables to ensure client satisfaction and engagement.
- Coordinated with internal departments to streamline account management processes efficiently.
- Reviewed competitors' offerings, pricing structures, and marketing tactics.
Supply Chain Associate
Fastenal
Conroe
11.2024 - 12.2025
- Collaborated with vendors to streamline shipping and delivery processes.
- Monitored stock levels and conducted regular audits for accuracy.
- Developed relationships with vendors to ensure timely delivery of goods.
- Negotiated contracts with vendors for best quality products at most competitive prices while ensuring on-time deliveries.
Sales and Operations Intern
Fastenal
Conroe
05.2025 - 08.2025
- Supported sales initiatives by identifying potential new customers in industrial and oil & gas sectors.
- Assisted with inventory management, shipping coordination, and vendor relations to improve branch efficiency.
- Conducted data analysis (pivot tables, Excel reports) on freight, carriers, and customer trends to support decision-making.
- Provided support for daily operational tasks such as order processing and customer service inquiries.
Parts Sales Manager
Autozone
02.2022 - 07.2024
- Surpassed monthly sales goals as an individual performer.
- Conducted regular performance evaluations to identify improvement areas and provide feedback.
- Trained team members in effective strategies to achieve operational and sales targets.
- Managed daily operations, including budgeting, scheduling, and reporting for part sales.
Education
BBA - Management
Sam Houston State University
Huntsville, TX05.2026
Skills
- Sales Data Analysis
- B2B Sales & Customer relationship Management
- Vendor and Freight Coordination
- Supply Chain Exposure
- Excel (Pivot Tables & Reporting Analysis)
- Operational Efficiency
- Inside / Outside Sales
- Soft Prospecting
Languages
Spanish
Native/ Bilingual
Timeline
Account Specialist
Fastenal
01.2026 - Current
Sales and Operations Intern
Fastenal
05.2025 - 08.2025
Supply Chain Associate
Fastenal
11.2024 - 12.2025
Parts Sales Manager
Autozone
02.2022 - 07.2024
BBA - Management
Sam Houston State University