Austin Pietsch
Commercial Insurance Specialist
Giddings,TX
Summary
Versatile professional with 10+ years of experience in program leadership, client service, and team development across nonprofit, customer service, and business settings. Skilled in coordinating large-scale events, training and mentoring staff, and fostering strong relationships with clients and community partners. Known for adaptability, attention to detail, and a commitment to delivering high-quality results. Licensed in insurance and certified in bookkeeping, with a strong foundation in administration and organizational leadership.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Commercial Insurance Specialist
The Nitsche Group
07.2022 - Current
- Review commercial contracts to verify accurate coverage and compliance.
- Analyze business financials to support client financing needs.
- Serve as primary client contact, ensuring questions are answered and coverage needs are fully met.
- Received inbound phone calls and electronic quote submissions.
- Explained detailed policy concepts in easy-to-understand terms.
Program Assistant
Camp Lone Star
08.2016 - 05.2022
- Collaborated with leadership team to plan and deliver year-round and summer programming.
- Managed on-site and online camp stores, including inventory, sales, and customer experience.
- Recruited, interviewed, and trained summer staff and junior staff members.
- Coordinated large-scale programs including Pioneer Program, Father & Child Retreat, Lifequest Confirmation Retreat, and Junior Staff Workshop.
- Supported maintenance projects and ensured facilities were ready for retreat groups.
- Assisted with planning and coordinating day-to-day and special program activities.
- Supported the development of new programs through thorough research and analysis of industry trends.
Program Director
Camp Wilderness Ridge
06.2016 - 07.2016
- Assisted Camp Director with summer session planning, scheduling, and staff training.
- Equipped counselors to lead Bible studies and recreational activities.
- Ensured smooth operations of daily programs.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Summer Staff Program Leader
Camp Lutherhaven
05.2012 - 08.2013
- Directed Bible studies and recreational activities for youth groups.
- Facilitated off-site day camps and maintained camp facilities.
Recreation Leader II, Wilson Parks & Leisure
City of Temple
08.2010 - 09.2011
- Led after-school and summer recreation programs.
- Assisted with program logistics, scheduling, and payment collection.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Developed positive and productive relationships with kids, parents and staff.
Education
B.A. - Religious Education
Concordia University Texas
Austin, TX01-2016
B.S. - Sports Management
University of Mary Hardin-Baylor
Belton, TX01-2011
High School Diploma -
Cypress Creek High School
Houston, TX05-2009
Skills
- Insurance & Contract Review
- QuickBooks, G-Suite, Microsoft Office
- Program & Event Coordination
- Staff Training & Leadership
- Strong Attention to Detail
- Communication Teamwork Problem-Solving Adaptability
Coverage review
Collaborative team player
Customer service
Effective problem resolution
Accurate data entry
Proficient in handling multiple priorities
Certification
Licensed in Property, Casualty, Life, and Health Insurance
Timeline
Commercial Insurance Specialist
The Nitsche Group
07.2022 - Current
Program Assistant
Camp Lone Star
08.2016 - 05.2022
Program Director
Camp Wilderness Ridge
06.2016 - 07.2016
Summer Staff Program Leader
Camp Lutherhaven
05.2012 - 08.2013
Recreation Leader II, Wilson Parks & Leisure
City of Temple
08.2010 - 09.2011
B.A. - Religious Education
Concordia University Texas
B.S. - Sports Management
University of Mary Hardin-Baylor
High School Diploma -
Cypress Creek High School
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