Austin Pozzi
Charlotte,NC
Overview
2
2
years of professional experience
Work History
E-commerce Technician
Goodwill
03.2024 - 07.2024
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
E-Commerce Assistant
Goodwill
06.2023 - 03.2024
- Implemented and followed proper controls and guidelines to enable maximum e-commerce volume.
- Photographed merchandise and prepared written descriptions of items for auction on company website.
- Met or exceeded sales goals and worked as team player in supporting other sales.
Health Information Specialist
Warbird Consulting Partners
05.2022 - 11.2022
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Maintained accuracy, completeness, and security for medical records and health information.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Input data into computer programs and filing systems.
- Implemented new coding and billing procedures.
Education
BBA - Management Information Systems
University of North Carolina At Charlotte
Charlotte, NC05.2023
Skills
- Database management
- Technical Support
- Tableau
- Microsoft Visio
- Oracle/SQL Server
- Python
- Java/C#
Timeline
E-commerce Technician
Goodwill
03.2024 - 07.2024
E-Commerce Assistant
Goodwill
06.2023 - 03.2024
Health Information Specialist
Warbird Consulting Partners
05.2022 - 11.2022
BBA - Management Information Systems
University of North Carolina At Charlotte