Austin Rinehart
New London,CT
Summary
Dynamic professional with a proven track record at Los Charros Cantina, enhancing guest experiences and optimizing service through effective team leadership and budget management. Skilled in multitasking and customer service, demonstrated by exceeding sales goals and maintaining high service quality. Reliable team player committed to continuous improvement and achieving results.
Overview
19
19
years of professional experience
Work History
Bartender
Oyster Club
01.2022 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Manager
Los Charros Cantina
05.2018 - 03.2021
- Directed team efforts to create a cohesive and collaborative atmosphere for optimal service.
- Analyzed consumption trends to optimize product selection and minimize excess stock.
- Monitored revenue and expenses by implementing budgeting practices and cost control measures.
- Enhanced guest experiences by training staff in personalized service techniques and active listening.
Lead Bartender
Old Saybrook Point Resort and Marina
01.2012 - 04.2018
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Server
The Griswold Inn
02.2006 - 12.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma - General Studies
Middletown High School
Middletown, CT09.2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Oyster Club
01.2022 - 12.2024
Bar Manager
Los Charros Cantina
05.2018 - 03.2021
Lead Bartender
Old Saybrook Point Resort and Marina
01.2012 - 04.2018
Server
The Griswold Inn
02.2006 - 12.2011
High School Diploma - General Studies
Middletown High School
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