Austin Ring
Roanoke,TX
Summary
Experienced operations and management professional proficient in sales, finance, and customer support. Proven track record of leading successful teams, streamlining processes, and fostering business growth. Skilled in devising strategies to enhance operational efficiency, cultivate customer relationships, and align team goals with business objectives. Known for forging valuable partnerships with customers, internal teams, and external collaborators to meet their needs and maximize effectiveness. Enthusiastic leader committed to driving individual and overall business expansion.
Overview
10
10
years of professional experience
Work History
Lease Sales Representative
Penske Truck Leasing
01.2018 - Current
- Surpassed sales quota 2020-2022, 2x Winner’s Circle Recipient, South Central Area Cup 2021
- Effectively identify potential new customers, isolate challenges & potential improvements, challenge status quo, and successfully present Penske solutions tailored to each individual prospect’s needs
- Construct value added proposals illustrating operational and financial impacts to prospect using tools such as: Sell2Lease, Comparative Value Analysis, Availability Calculator, Time & Distance Analysis, and Fuel Analysis
- Successfully present proposals over various platforms, overcome objections, process legal documents and coordinate with internal parties
- Facilitate day-to-day needs and operations for customers
- I.e., Coordinate with rental and service, creative development of opportunities in an ever-changing environment
- Successfully grow share of wallet, retain, and manage conflict with existing customers
- Coordinate efforts with the finance and service teams to determine candidacy & mitigate risk by reduce accounts receivables, service capabilities/ efficiencies, and customer expectations
- Plan and execute sales activities such as blitzes, inter-district competitions, and incentive strategies utilizing rental associates
- Actively train and develop RSRs and other rental associates on opening statements, asking qualifying questions and active listening, identification of challenges/ opportunities, and lead submission.
Rental Sales Representative
Penske Truck Leasing
01.2017 - 01.2018
- Exceeded revenue quota consistently
- Increased rental’s year-over-year revenues and increased customer satisfaction
- 2017 South Central Honor Roll, South Central Top Performer, Rental Excellence Award Recipient
- 8 Lease conversion deals signed, most in South Central Area
- Utilized mass and exclusive marketing
- Orchestrated local, national, competitor, and sector blitzes to identify new businesses in the market and convert those opportunities into loyal customers
- Increased Penske’s rental market share through competitor take-a-ways, first-to-market companies, and share of wallet opportunities.
Assistant Rental Manager
Penske Truck Leasing
01.2015 - 01.2017
- Engaged prospects and customers as their first point of contact with Penske
- Actively listened to identify pain points and determine the appropriate response; book the rental reservation, send lead to RSR, or engage in resolution/ satisfaction measures
- Provided customers with clear pertinent information and answered questions regarding rental pricing, availability, overcoming objections, and quickly establishing a greater relationship as a trusted advisor
- Coordinated operations with rental staff, service department, agent locations, hikers, and customers daily to provide unparalleled communication and customer satisfaction
- Participated in non-sales activities in support of customers Such as: Utilization, Sister City, Billing resolution, collection calls, PM coordination, Sub/Dead Meetings.
Education
Bachelor of Business Administration in Business Management -
University of Central Arkansas
Conway, AR12.2014
Bachelor of Business Administration in Accounting -
University of Central Arkansas
Conway, AR05.2014
Skills
- New Business Identification & Growth
- Customer Satisfaction and Retention
- Financial Analysis
- Challenge Status
- Impact based Sales Strategy
- Operations Management
- Conflict Resolution
- Creative Prospecting
- Strong negotiation skills
- Goal-oriented mindset
- Data-driven decision-making
- Market research abilities
- Follow-up skills
- Sales strategy development
- Pipeline Management
- Closing Techniques
- Territory Management
- Networking capabilities
- Cross-selling techniques
- CRM software proficiency
- Customer Service
- Friendly and Enthusiastic
- Negotiations strength
- Competitive
- Team Collaboration
- Relationship Building
- Sales Conversion
- Financing knowledge
- Customer Relationship Management
- Goal Setting
- Appointment Scheduling
- Lead Follow Up
- Issue Resolution
- Sales and Marketing
- Sales Strategies
- Email and Telephone Etiquette
- Building rapport
- Professional Demeanor
- Cold-calling
- Event Networking
- Time Management
- Attention to Detail
- Multitasking
Personal Information
Title: BUSINESS PROFESSIONAL
Timeline
Lease Sales Representative
Penske Truck Leasing
01.2018 - Current
Rental Sales Representative
Penske Truck Leasing
01.2017 - 01.2018
Assistant Rental Manager
Penske Truck Leasing
01.2015 - 01.2017
Bachelor of Business Administration in Business Management -
University of Central Arkansas
Bachelor of Business Administration in Accounting -
University of Central Arkansas