Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Austin Roland

Austin Roland

Buda

Summary

Dynamic professional with a proven track record at Urban Air, excelling in team leadership and conflict resolution. Successfully implemented safety protocols and enhanced employee training, driving operational efficiency. Recognized for motivating staff to achieve targets while maintaining a professional demeanor and attention to detail in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Urban Air
Austin
06.2021 - Current
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Communicated regularly with suppliers regarding product delivery timelines, pricing information.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Organized special events such as promotions or fundraisers to drive business growth.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Motivated and led team members to work together to achieve targets.

Driver

Flyside Games
Austin
01.2023 - 10.2023
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Delivered packages to customers in a timely and efficient manner.
  • Adhered to company policies and procedures related to safety and security standards.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.

Education

GED -

Pearson Vue
Austin, TX
06-2025

Skills

  • Conflict resolution
  • Team leadership
  • Safety protocols
  • Time management
  • Employee training
  • Operational supervision
  • Training and development skill
  • Employee relations
  • Team leadership strength
  • Training and development background
  • Human resources
  • Professional demeanor
  • Attention to detail
  • Risk management

Certification

BLS Certification

References

References available upon request.

Timeline

Driver

Flyside Games
01.2023 - 10.2023

Assistant General Manager

Urban Air
06.2021 - Current

GED -

Pearson Vue

Similar Profiles

CREATE PROFILE