Austin Ross
Saratoga Springs
Summary
Dynamic Sales Manager with a proven track record at Clearlink Technologies, driving revenue growth through strategic sales operations and high-impact team leadership. Expert in KPI analysis and performance management, empowering teams to exceed goals while fostering strong client relationships. Skilled in Salesforce and motivated by results, I thrive in competitive environments.
Overview
9
9
years of professional experience
Work History
Sales Manager
Clearlink Technologies
Salt Lake City, UT
01.2025 - Current
Professional Experience
Clearlink | Draper / Salt Lake City, UT
Sales Manager (January 2025 – Present)
- Spearhead sales operations and direct a high-performing team of sales reps and coaches to meet and exceed monthly revenue goals.
- Analyze daily, weekly, and monthly KPI reporting to design, adjust, and deploy targeted team sales strategies.
- Oversee budget allocations for monthly, revenue-driving incentives to build healthy organization-wide competition.
- Conduct cross-functional leadership meetings with directors and executives to communicate performance updates and align departmental objectives.
Sales Coach
Clearlink Technologies
Salt Lake City, UT
10.2017 - 01.2025
Sales Coach (January 2018 – January 2025)
- Cultivated professional development by executing weekly one-on-one coaching sessions, analyzing call trends, and refining agent closing tactics.
- Managed administrative and operational compliance policies, overseeing write-ups regarding Quality Assurance, Attendance, and Call Avoidance.
- Generated custom goal-based visual reports utilizing Google Suites and Microsoft Office to boost workforce efficiency and transparency.
Education
High School Diploma -
Heritage Christian School
North HillsSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Goal setting
- Sales processes
- Sales operations
- Rapport and relationship building
- Sales coaching
- Sales reporting
- Analytical problem solver
- Performance management
- Solution selling
- Persuasive negotiations
- KPI tracking
- Empowers high-performing sales teams
- Lead generation
- Order management
- Decisive
- CRM software
- Resolution-oriented
- Salesforce
- Operations
- Continuous improvements
- Consultative sales
- Team oversight
- Profitability optimization
- Sales process engineering
- Data analysis
- Performance coaching
Timeline
Sales Manager
Clearlink Technologies
01.2025 - Current
Sales Coach
Clearlink Technologies
10.2017 - 01.2025
High School Diploma -
Heritage Christian School
Presidents Club 2024 and 2025
Presidents Club Qualifier (2024, 2025) - All Paid Expense Trips by Clearlink
- 2024 Performance: Recognized as a top-tier Sales Coach by driving record-breaking team conversion rates and consistently exceeding quarterly revenue KPIs across managed agent portfolios.
- 2025 Performance: Earned back-to-back induction following promotion to Sales Manager; successfully engineered and deployed metric-driven team strategies that accelerated departmental revenue and optimized monthly incentive budgets.