Austin Schau
Fort Collins,CO
Summary
Dynamic Parts Manager with a proven track record at Kirby Corporation, enhancing operational efficiency and sales through strategic promotions and preventive maintenance schedules. Expert continuous improvement and staff training, achieving significant improvements in order processing times and safety standards. Skilled in operations management and problem-solving, consistently boosting customer satisfaction and revenue.
Overview
12
12
years of professional experience
Work History
Parts Manager
Kirby Corporation
05.2022 - Current
- Collaborated with sales teams to develop promotional materials for parts, boosting awareness and sales.
- Established preventive maintenance schedule for warehouse equipment, reducing downtime and maintaining productivity.
- Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
- Achieved significant reduction in order processing times by reorganizing parts warehouse for optimal efficiency.
- Conducted detailed market analysis to identify new parts sourcing opportunities, expanding product offerings.
- Enhanced operational safety, meticulously adhering to company and regulatory safety standards.
Parts Manager
Rush Truck Center
09.2012 - 05.2022
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
- Initiated cross-training programs for staff members, creating a more versatile workforce capable of handling various tasks within the department.
Education
Bachelor of Science - Software Engineering
Arizona State University
Tempe, AZSkills
- Sales Promotion
- Staff Training
- Demand forecasting
- Performance Improvement
- Operations Management
- Problem-Solving
- Agile Methodologies
Timeline
Parts Manager
Kirby Corporation
05.2022 - Current
Parts Manager
Rush Truck Center
09.2012 - 05.2022
Bachelor of Science - Software Engineering
Arizona State University
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