Austin Schmidt
Midlothian,TX
Summary
A driven, motivational leader with exceptional communication and building relationships. Problem solver with advanced supervisory, team building and customer service. Experience in quickly multi tasking and initiating into roles and positive changes to provide a positive outcome for the business. Mainly focus on relationships with customers and coworkers to make a positive environment. Also engage coaching, training, and monitoring and morale building techniques to enhance improvements and performance.
Overview
4
4
years of professional experience
Work History
Curbside Team Lead
HEB Grocery Store
Ennis, TX
03.2019 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Communicative and providing assistance to customers with online orders via the phone and email.
- Maintained a neat, safe and fresh environment.
- Minimized resource and time losses by addressing employee and production issues directly implementing timely solutions.
- Friendly, passionate, an self-driven and willing to go the extra mile to make a memorable experience for customers and co-workers.
Lawn Care Technician
McElroy Lawn Service
Ennis, TX
04.2018 - 02.2019
- Removed weeds, hazards and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Developed lasting customer relationships and grew network over time.
- Applied pest control substances to eradicate weeds and other pests affecting plant life.
Education
High School Diploma -
Ennis High School
Ennis, TX05.2017
Skills
- Team Building
- Department Management
- Customer Service
- Sales Strategies
- Employee development and coaching
- Ability to Multi-Task
- Meeting Planning
- Building Relationships
- Effective Communication
- Issue and conflict resolution
- Time management
Timeline
Curbside Team Lead
HEB Grocery Store
03.2019 - Current
Lawn Care Technician
McElroy Lawn Service
04.2018 - 02.2019
High School Diploma -
Ennis High School
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