Joseph Blackwell
Curbside Lead
Columbus,OH
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Curbside Team Lead
Giant Eagle
Columbus, OH
10.2021 - Current
- Coached team members in techniques necessary to complete job tasks.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Point of Sale Lead
Giant Eagle
Columbus, OH
12.2020 - 10.2021
- Used coordination and planning skills to achieve results according to schedule.
- Maintained excellent attendance record, consistently arriving to work on time.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Dairy Team Lead
Giant Eagle
Columbus, OH
03.2020 - 12.2020
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Front End Coordinator
Giant Eagle
Columbus, OH
11.2019 - 03.2020
- Successfully oversaw and handled all merchandising and maintenance for front end.
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Cashier
Giant Eagle
Columbus, OH
08.2018 - 11.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Applied Science - Business Management
Columbus State Community College
Columbus, OH 08.2021 - Current
No Degree - Mechanical Engineering
George Mason University
Fairfax, VA 08.2017 - 05.2018
Skills
Planning and Coordination
Interpersonal Communication
Decision Making
Multi-tasking strength
Problem-solving skills
Task delegation
Supply level management
Coaching and mentoring
Effective leader
Timeline
Curbside Team Lead
Giant Eagle
10.2021 - Current
Associate of Applied Science - Business Management
Columbus State Community College
08.2021 - Current
Point of Sale Lead
Giant Eagle
12.2020 - 10.2021
Dairy Team Lead
Giant Eagle
03.2020 - 12.2020
Front End Coordinator
Giant Eagle
11.2019 - 03.2020
Cashier
Giant Eagle
08.2018 - 11.2019
No Degree - Mechanical Engineering
George Mason University
08.2017 - 05.2018