Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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AUSTIN SEGOVIA-KAUFFMAN

Tonawanda,NY

Summary

Detail-oriented HVAC Installer with two years of specialized training in electrical systems, recognized for excellence and membership in the honor society. Demonstrates strong time management and organizational skills to deliver efficient operations and repairs in heating, refrigeration, ventilation, and air conditioning systems. Committed to providing superior service while solving complex problems with minimal oversight. Eager to leverage skills in entry-level opportunities that promote professional growth and contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Roy's Plumbing HVAC

Roys plumbing
Tonawanda, New York
09.2024 - Current
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
  • Troubleshot HVAC system issues using appropriate tools and test equipment.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.

Contractor

Aci Controls
Cheektowaga, New York
10.2023 - 03.2024
  • Wired Panels according to customer specifications
  • Followed all the codes that were associated with the job
  • Followed OSHA standards and NEC standards
  • Walked on to any other jobs needed by the company to help produce fast and complete work

Customer Service Associate

Bottle and Can Return
Tonawanda, New York
09.2022 - 10.2023
  • Consulted with customers regarding needs and addressed concerns
  • Followed policies and procedures to meet or exceed established performance requirements
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
  • Trained new hires on products and services, best practices and protocols to reduce process gaps
  • Relayed customer feedback to cross-functional teams to improve products and services

Team Member

Pie O Mine
Tonawanda, New York
05.2020 - 09.2022
  • Developed positive customer relationships through friendly greeting and excellent service
  • Worked hard to learn required tasks quickly to maximize performance
  • Rotated through a series of different stations based on team needs
  • Built and maintained working relationships with peers and upper management
  • Initiated inventory control measures to sustain stock levels

Education

Electrical Construction And Maintenance Electrician -

Northland Workforce Training Center
Buffalo, NY
04.2024

High School Diploma -

Kenmore West Senior High School
Buffalo, NY
06.2022

Skills

  • Customer Service
  • Safety Regulations
  • Inventory management
  • Excellent attention to detail
  • Residential Wiring
  • Teamwork and collaboration
  • Time Management
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
  • Ventilation and air conditioning
  • Controls calibration
  • New system installation
  • Residential customer support
  • Blueprint reading
  • Equipment maintenance
  • Equipment installation
  • Leak checks

Accomplishments

  • 90+ grade point average
  • Magna cum laude award for grade point excellence in electrical schooling

Timeline

Roy's Plumbing HVAC

Roys plumbing
09.2024 - Current

Contractor

Aci Controls
10.2023 - 03.2024

Customer Service Associate

Bottle and Can Return
09.2022 - 10.2023

Team Member

Pie O Mine
05.2020 - 09.2022

Electrical Construction And Maintenance Electrician -

Northland Workforce Training Center

High School Diploma -

Kenmore West Senior High School

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AUSTIN SEGOVIA-KAUFFMAN