Austin Shaw
Huntsville,AL
Summary
All-Source Intelligence Analyst and Military Veteran with a Top Secret security clearance and 3.5 years of proven experience in the United States Army. Accomplished measurable results while leading teams of soldiers in a dynamic, fast - paced environment. Possess a broad background in intelligence analysis, as well as product development. Excellent briefing derived from conducting domestic and global operations in both Poland and Germany during two separate Operation Atlantic Resolve rotations. Possess extensive knowledge in military strategy and tactics, both foreign and domestic. Recipient of multiple awards for outstanding performance and professionalism. Worked full-time as a Correlation Review Specialist for Eagle Harbor in Huntsville and is currently working towards earning a Bachelor’s Degree in Cybersecurity and Info Assurance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Watch Officer/SYSADMIN II
ECS Tech/FBI Redstone Arsenal
Huntsville, AL
01.2023 - Current
- Monitors, updates, and periodically disseminates information concerning Bureau-wide technological discrepancies and network outages
- Assists and closely adheres to guidance from the Watch Commander to ensure accurate information is relayed amongst over 100+ field offices, resident agencies, and solver groups in the Bureau
- Properly trains all of the Watch Officers in their duties, responsibilities, and expectations to ensure a uniformed standard for the Bureau
- Proactively, reactively and remotely monitors all enterprise wide servers, applications, systems and databases
- Configured and maintained system hardware, software and network components.
Tier-1 IT Help Desk Specialist
ECS Tech/FBI Redstone Arsenal
Huntsville, AL
11.2022 - 01.2023
- Troubleshoot various Tier-1 inquiries for FBI customers across 50+ field offices in support of the Bureau’s mission
- Provide timely and efficient problem resolutions with accurate root-problem analysis and strong verbal skills
- Utilizes FBI assets to provide the optimal solution for users with limited understanding of technology and government issued hardware
- Coordinates professionally with end-users and senior staff for time sensitive matters and mission-essential tickets.
Barback
TopGolf
Huntsville, AL
09.2021 - 08.2023
- Maintained cleanliness of the bar and the seating area for convenience of the Guests
- Provided necessary assistance to the bartenders and managers during shifts, especially popular events
- Made initiative driven decisions when it came to stocking various alcohols, fruits, and the changing of beer kegs.
NIBIN Technician
Eagle Harbor
Huntsville, AL
06.2022 - 11.2022
- Performed image and correlation reviews to determine possible leads on the Integrated Ballistic Identification Systems (IBIS) equipment
- Applied experience and judgment in selecting procedures to be followed and in searching for interpreting, selecting or coding items to be entered from a variety of document sources
- Analyzed, summarized, reported, and shared information with co-workers, senior staff, and members of law enforcement
- Performed quality control review of images for National Integrated Ballistics Information Network (NIBIN) Partner sites.
Sergeant
United States Army
Grafenwoehr, Germany
01.2021 - 04.2021
- Led, mentored, and trained a 4 person S2 shop conducting clearance security and protection in support of global operations while assigned to Grafenwoehr, Germany for a period of 3 months
- Filled in an E-6 position as an E-5 in support of transition into European theatre for the 1-7, 1st CAV DIV
- Conducted training and oversaw the success of multiple Battalion and Brigade operations
- Managed $500,00+ in classified equipment and hard drives vital to national security and the safety of 150+ soldiers; resulted in zero losses, and the continued integrity of all classified materials
- Oversaw the distribution and direction of various equipment to include record-keeping and management of the unit’s Unmanned Aerial Systems (UAS) drones, intelligence products, and Basic Issue Items (BII).
Specialist
United States Army
Fort Hood, TX
01.2019 - 12.2020
- Worked tirelessly to supplement the 91st with intelligence products during the 14-day JMRC (Join Multinational Readiness Center) rotation exercise that ultimately saw the success of the entire Brigade
- Held the Targeting lead position for the 91st Brigade Intelligence Support Element (BISE) to directly support the Brigade Fires element, which was critical to the Brigade’s mission in utilizing collection assets for the capture of notional high value and high payoff targets
- Assisted in numerous field exercises and mobilizations to give the Brigade a better operational picture on the readiness and lethality of its equipment
- Constructed various terrain models for the Brigade’s Sustainment, Fires, and Combined Arms Rehearsals
- Aided in the handoff and receipt of the Company classified hard drives and classified Intelligence systems equipment, as well as various other military end items.
Private First Class
United States Army
Europe; Fort Hood, TX
01.2018 - 12.2019
- Directly recommended an AAM (Army Achievement Medal) by the Brigade S2 Major while contributing to the success of the OAR (Operation Atlantic Resolve) rotation in Europe
- Developed countless Intelligence Preparation of the Battlefield products that assisted the Brigade Commander and the Staff’s understanding of the enemy and the operational environment
- Contributed to the production of labor intensive analog and digital products that were used by both Lithuanian and subordinate Battalion S2s.
Education
B.S Cybersecurity and Info Assurance -
Western Governors University
03-2027
Received College Credits -
Cochise Community College
Military Occupational Specialty (MOS) 35F -
United States Army
JROTC attendee -
Buckhorn High School
Skills
- DCGS
- ArcGIS
- CPOF
- IBIS
- NIBIN
- DHCP
- DNS
- Active Directory
- Web Jetadmin
- HP Advance
- Microsoft Windows
- Information Analysis
Certification
- Basic Leadership Course, 2020
- Field Sanitation Team Cert, 2019
- Intel Analyst Course, 2018
Clearance Level
Top Secret/SCI
Awards
- Army Achievement Medal (2)
- Army Good Conduct Medal
- National Defense Service Medal
- Global War on Terrorism Medal
- Non-Commissioned Officer Professional Development Ribbon
- Army Service Ribbon
References
References available upon request.
Timeline
Watch Officer/SYSADMIN II
ECS Tech/FBI Redstone Arsenal
01.2023 - Current
Tier-1 IT Help Desk Specialist
ECS Tech/FBI Redstone Arsenal
11.2022 - 01.2023
NIBIN Technician
Eagle Harbor
06.2022 - 11.2022
Barback
TopGolf
09.2021 - 08.2023
Sergeant
United States Army
01.2021 - 04.2021
Specialist
United States Army
01.2019 - 12.2020
Private First Class
United States Army
01.2018 - 12.2019
B.S Cybersecurity and Info Assurance -
Western Governors University
Received College Credits -
Cochise Community College
Military Occupational Specialty (MOS) 35F -
United States Army
JROTC attendee -
Buckhorn High School
- Basic Leadership Course, 2020
- Field Sanitation Team Cert, 2019
- Intel Analyst Course, 2018
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