Austin Smith
Magee,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Server
Half Shell Oyster House
08.2022 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Restaurant Manager
Fernando's
06.2013 - 09.2022
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Correctly calculated inventory and ordered appropriate supplies.
- Managed staff schedules and maintained adequate coverage for all shifts.
Warehouse Worker/Forklift Operator
Desiccare
10.2020 - 04.2021
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
GED -
Pearl River Community College
Poplarville, MS04.2011
Skills
- Exceptional customer service
- Memory retention
- Adaptable and Flexible
- Team Leadership
- Strong Work Ethic
- Safety Protocols
- Lift Equipment Operation
- Material Handling
Timeline
Server
Half Shell Oyster House
08.2022 - Current
Warehouse Worker/Forklift Operator
Desiccare
10.2020 - 04.2021
Restaurant Manager
Fernando's
06.2013 - 09.2022
GED -
Pearl River Community College