Energetic and self-motivated professional with stellar communication | Looking for a position that allows an opportunity to engage these characteristics in support of business and personal growth objectives
Overview
6
6
years of professional experience
Work History
Clinical Optician
Elite Eyecare
Waukee, Iowa
07.2025 - Current
Sat in exam rooms with optometrists and scribed ocular findings with various patients
Documented and presented Optos photography and pressure findings in the exam room to both optometrists and patients
Figured patient insurance and collected payment on patient ledgers
Practiced timely filing of insurance claims for patient glasses, contacts, and exams
Lead Optician
Wolfe Eye Clinic
West Des Moines, Iowa
11.2022 - 07.2025
Hand-selected to initiate and stand up a new inventory system and ordering platform to drive consistency across sixteen clinics
Completion of the project created a better understanding of product cost, markup, and selling point, which provided data to determine the most popular products for patient purchase
Met with numerous representatives to negotiate rebates, pricing structures, and expenses to drive sales
Traveled to various locations and collaborated with personnel to accomplish the overall objective of the project
Trained new opticians on equipment use and customer service protocols
Maintained inventory of eyewear products and ordered supplies as needed
Updated patient accounts to ensure information can be submitted for insurance billing purposes
Evaluated completed spectacle lenses to ensure quality and correct prescription
Optician
Advanced Eyecare Associates of Eastern Iowa
Manchester, Iowa
02.2021 - 11.2022
Ordered prescription lenses through insurance and lab portals
Verified the correct prescription upon the arrival of uncut lenses through manual and automatic lensometers
Edged and assembled lenses and eyeglasses, as well as adjusted eyeglasses to fit individual needs
Utilized Compulink Eyewear Advantage to organize online records and schedule patients
Figured patient insurance and collected payment
Posted charges to the patient ledger and filed insurance claims to the patient-specific plan
Educated new contact lens wearers on proper care and safety
Beauty Advisor
Sephora
Cedar Rapids, IA
11.2019 - 02.2021
Assisted in inventory management and restocking of merchandise regularly
Collaborated with team members to achieve sales goals and improve service
Participated in training sessions to stay updated on product knowledge and techniques
Organized promotional events such as makeup demonstrations and free makeovers
Assisted in opening and closing procedures including counting money drawer contents at end of shift
Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance
Education
High School Diploma -
Maquoketa Valley Senior High School
Delhi, IA
05-2019
Associate of Applied Science - Business Administration and Management
Kirkwood Community College
Cedar Rapids, IA
Skills
Inventory management
Customer relationship management
Insurance billing
Interpersonal communication
Training and development
Timeline
Clinical Optician
Elite Eyecare
07.2025 - Current
Lead Optician
Wolfe Eye Clinic
11.2022 - 07.2025
Optician
Advanced Eyecare Associates of Eastern Iowa
02.2021 - 11.2022
Beauty Advisor
Sephora
11.2019 - 02.2021
High School Diploma -
Maquoketa Valley Senior High School
Associate of Applied Science - Business Administration and Management