Austin Spargur
Spokane
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
General Manager
Land Rover Lynnwood
03.2025 - Current
- Directed daily operations to enhance efficiency and service quality within dealership environment.
- Implemented strategic initiatives that improved customer satisfaction and retention rates.
- Oversaw inventory management processes, ensuring optimal stock levels and timely replenishment.
- Developed training programs for staff, fostering professional growth and improving team performance.
General Manager
AutoNation Volkswagen Audi Spokane
03.2023 - 02.2025
- Increased Sales efficiency by 16.6% over a 12 month period
- Exceeded Customer Satisfaction Benchmark on a annual basis for all 4 departments
- Reduced Variable Expenses to increase net profitability
- Increased Used Car Volume by 22.4%
- Increased After Sales Gross by 9.7% YTD and 10.8% VSG
General Manager
AutoNation Acura Spokane Valley
04.2022 - 03.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing new strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Identified opportunities for growth and collaborated with sales management team to improve
General Sales Manager
AutoNation Toyota Spokane Valley
02.2022 - 04.2022
- Maintained extensive knowledge of company products and services.
- Upheld company policies and implemented standards fairly.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Supervised sales team of 16 people, stepping in to support employees and deliver smooth sales processes for clients.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Used Car Manager
AutoNation Subaru Spokane
10.2018 - 02.2022
- Trained and mentored new sales team members.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Review Market conditions and price Inventory Accordingly
- Set weekly goals for used inventory sales and grew volume in this department.
Sales Associate
AutoNation Subaru Spokane
08.2016 - 10.2018
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Education
Operations Management
General Manager University
10-2022
High School Diploma -
Central Valley High School
06.2014
Skills
- Operations management
- Profit maximization
- Customer relations
- Financial Forecasting
- Time management
- Process implementation
- Team leadership
- Analytical thinking
- Expense Control
- Sales management
- Industry expertise
Timeline
General Manager
Land Rover Lynnwood
03.2025 - Current
General Manager
AutoNation Volkswagen Audi Spokane
03.2023 - 02.2025
General Manager
AutoNation Acura Spokane Valley
04.2022 - 03.2023
General Sales Manager
AutoNation Toyota Spokane Valley
02.2022 - 04.2022
Used Car Manager
AutoNation Subaru Spokane
10.2018 - 02.2022
Sales Associate
AutoNation Subaru Spokane
08.2016 - 10.2018
High School Diploma -
Central Valley High School
Operations Management
General Manager University
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