Austin Steele
Sycamore,IL
Summary
My goal is to advance my career while maintaining a position in the athletic field. It is my intent to utilize the skills I have developed as a consultant and public employee, while continuing to learn new skills, take on added responsibility, and most importantly help lead an organization within a strong team atmosphere. skills.
Overview
3
3
years of professional experience
Work History
Operations Assistant
Beloit Skycarp
07.2023 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Assisted with facility scheduling and customer service.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Collaborated with other departments to foster smooth operation of daily processes.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Proofread and edited documents for accuracy and grammar.
Groundskeeper
Beloit Skycarp
07.2021 - Current
- Cleared public and private areas of debris before and after events.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Maintained and replaced artificial turf and wall pads.
- Loaded and unloaded landscaping equipment and materials safely.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Conducted snow removal during winter months to provide clients with safe parking and walking areas.
- Applied pesticides and herbicides to control pests and weeds.
Clubhouse Manager
Beloit Skycarp
06.2023 - 09.2023
- Had to be around all day and make sure the players had what they needed at all times .
- Trained and supervised to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with players to build loyalty and repeat business.
Education
Bachelor Of Applied Science - Sports Management
Upper Iowa University
Fayette, IA05.2023
Associate Of Applied Science - Sports Management
Rock Valley College
Rockford, IL05.2021
High School Diploma -
Sycamore High School
Sycamore, IL05.2019
Skills
- Customer Service and Assistance
- Working with Microsoft Word
- Working with Microsoft Powerpoint
- Working With Microsoft excel
- Safety Compliance
- Project Presentations
- Project Deadlines
- Dedicated Work Ethic
- Managing Work Crews
- Computer Skills
- Teamwork and Collaboration
- Work Planning and Prioritization
- Adaptable and Flexible
Timeline
Operations Assistant
Beloit Skycarp
07.2023 - Current
Clubhouse Manager
Beloit Skycarp
06.2023 - 09.2023
Groundskeeper
Beloit Skycarp
07.2021 - Current
Bachelor Of Applied Science - Sports Management
Upper Iowa University
Associate Of Applied Science - Sports Management
Rock Valley College
High School Diploma -
Sycamore High School