Summary
Overview
Work History
Education
Skills
references
Timeline
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Austin Stefan

Austin Stefan

Olmsted Falls,OH

Summary

Enthusiastic marketing student with a solid academic background and a strong desire to contribute to dynamic marketing environments. Possesses a foundational understanding of marketing principles, market research, and consumer behavior. Eager to apply theoretical knowledge gained during academic studies to real-world marketing challenges. A quick learner with a proactive mindset, excellent communication skills, and a creative flair. Committed to staying abreast of industry trends and technologies. Excited to leverage a passion for marketing to contribute to innovative campaigns and projects.

Overview

3
3
years of professional experience

Work History

Server

Gibbs Butcher And Brews
05.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Suds Maguire's
05.2022 - 01.2023


  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Maintained a positive attitude with my customers which led to personalized relationships and repeat visits
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Acquired the ability to work as a team with my co-workers to ensure all customers are satisfied.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.

Server/Bartender

Ghost Pepper Taqueria and Tequila
05.2021 - 01.2023
  • Promoted as lead server within one week of training, allowing for more business and increased sales
  • Established personal customer relationships which led to increased shift sales and personal net sales
  • Created the ability to read customers and provide personalized service, resulting in repeated visits.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Bachelor of Business Studies - Business Studies

Ohio University, College of Business
Athens, OH
12.2024

Skills

  • Problem-Solving
  • Team building
  • Time Management
  • Content Creation
  • Customer Relations
  • Dependable and Responsible
  • Written Communication
  • Analytical and Critical Thinking
  • Self-Directed

references

  • Jessica Mower, Ghost Pepper Manager/Superior, +1 (216) 496-7900
  • Katie Kuhn, Ghost Pepper Boss, (216) 526-6848
  • Anthony Zrinyi, Lakefront Capitol, (216) 789 1673

Timeline

Server

Gibbs Butcher And Brews
05.2023 - Current

Server

Suds Maguire's
05.2022 - 01.2023

Server/Bartender

Ghost Pepper Taqueria and Tequila
05.2021 - 01.2023

Bachelor of Business Studies - Business Studies

Ohio University, College of Business

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Austin Stefan