Austin Thames
Canton,CT
Summary
Innovative Restaurant Manager with more than 7 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Pizza Ranch
Canton, SD
02.2017 - Current
- Develope and implemente operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Led employee evaluations with constructive feedback to boost performance.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Create a positive work environment by developing team building activities that encouraged collaboration among departments.
- Develop marketing strategies designed to increase brand awareness within target markets.
Education
High School Diploma -
Madison High School
Madison, SD05-2013
Skills
- Talent Development
- Business Management
- Purchasing
- Customer Engagement
- Health Code Compliance
- Staff Scheduling
- Sanitation Standards
- Operations Management
- Facility Maintenance
- Food Preparation
- Budget Planning
- Cost Control
- Guest Relations
- Inventory Management
- Scheduling Coordination
- Employee Retention
- Food Safety
- Order Management
- POS System Knowledge
- Menu Development
Certification
- serv safe certified
Timeline
General Manager
Pizza Ranch
02.2017 - Current
High School Diploma -
Madison High School