Dependable professional with strong background in customer satisfaction, troubleshooting and analytics abilities coupled with several years of experience. Dedicated to quality and always professional. Looking for a company to grow my talent and knowledge base.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Ecommerces
Lansing, MI
08.2018 - Current
Organized events in order to promote brand awareness.
Managed daily operations of the business, including sales, inventory, and accounting.
Established pricing models that balanced competitiveness with profitability goals.
Created concept and brand identity.
Developed marketing strategies to reach larger markets
Lead Line Cook
Cracker Barrell Old Country Store
Lansing, MI
09.2020 - 02.2023
Monitored food temperatures throughout the cooking process to ensure safe consumption.
Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
Ensured proper food safety standards were met at all times.
Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
Kept stations stocked and ready for use to maximize productivity.
Performed other related duties as assigned by the Kitchen Manager.
Lead Technician
Surface Renewed
Gransdville, MI
08.2019 - 08.2020
Followed safety practices to safeguard against injury and damage to property.
Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
Managed quality control and maintained high level of customer satisfaction.
Validated adherence to best practices, quality standards and customer specifications.
Lead Technician
Pure Presser Plus
Lansing, MI
04.2017 - 07.2019
Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
Followed safety practices to safeguard against injury and damage to property.
Managed quality control and maintained high level of customer satisfaction.
Validated adherence to best practices, quality standards and customer specifications.
Crew Member
McDonald's
Lansing, MI
01.2016 - 04.2017
Resolved customer complaints in a professional manner.
Processed orders quickly to ensure timely delivery of meals.
Performed cashier duties such as taking orders, collecting payments and providing change.
Medical ICU Registered Nurse at University of Michigan Health Sparrow LansingMedical ICU Registered Nurse at University of Michigan Health Sparrow Lansing