Austin Vang
Flint,TX
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Guess Experience
Times Square Grand Slam
09.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Maintained clean and organized bowling lanes, ensuring a safe and enjoyable environment for patrons.
- Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
Sales Representative
CLEAR
04.2022 - 07.2022
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Cashier
Fire Wings
03.2021 - 07.2021
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Streamlined payment transactions for quicker service using cash registers and POS systems.
Education
High School Diploma -
Rio Linda High School
Rio Linda, CA05.2018
Skills
- Computer literacy
- Telephone etiquette
- Attention to detail
- Reservation management
- Customer service orientation
Languages
Hmong
Native or Bilingual
Timeline
Guess Experience
Times Square Grand Slam
09.2022 - Current
Sales Representative
CLEAR
04.2022 - 07.2022
Cashier
Fire Wings
03.2021 - 07.2021
High School Diploma -
Rio Linda High School
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