Austin Walker
Summerfield
Summary
Dynamic sales professional focused on enhancing client relationships and delivering tailored solutions. Proven track record of increasing sales through effective communication and consultative selling. Dedicated to contributing to team success while promoting high standards of customer satisfaction.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Account Representative
Nathan Thomas StateFarm
Wildwood
03.2026 - 07.2026
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Developed client relationships through personalized insurance consultations and follow-ups.
- Educated clients on various insurance products and policy options available.
- Assisted clients in completing applications and understanding policy terms thoroughly.
- Analyzed client needs to recommend suitable insurance coverage solutions.
- Collaborated with underwriters to facilitate smooth processing of insurance applications.
- Maintained accurate records of client communications and transactions in CRM systems.
- Ensured that all required documents are properly filled out before submission.
Car Salesperson
Jenkins Mazda
11.2025 - 01.2026
- Interacted with customers to gather information about their vehicle preferences. to identify needs and recommend suitable vehicle options.
- Engaged customers to identify needs and recommend suitable vehicle options.
- Guided customers in selecting vehicles tailored to their preferences and requirements.
- Conducted test drives, demonstrating vehicle capabilities to potential buyers.
- Responded to customer inquiries via telephone and email to provide information.
- Developed product knowledge to effectively communicate features and benefits of vehicles.
- Cultivated lasting relationships with customers, driving repeat business and generating referrals.
- Collaborated with finance team to facilitate vehicle financing options.
- Answered telephone and email inquiries from potential customers.
- Delivered timely and dependable service, consistently enhancing customer satisfaction and loyalty.
Delivery Driver
FedEx Delivery Driver
07.2024 - 10.2025
- Deliver and pick up of packages to businesses and residences
- Delivered and picked up packages for businesses and residences, ensuring timely service
- Delivered packages efficiently while adhering to safety regulations and company standards.
- Routes vary in number of pick-ups and deliveries, but expectations are a driver will routinely perform up to 150 stops a day
- Collaborated with team members and worked independently to achieve daily goals.
- Operated company vehicle safely at all times
- Perform daily inspection of vehicle including checking fluid levels
- Ensured accurate disposition of package deliveries and pickups, maintaining company integrity
- Completed entire route consistently on time, meeting daily delivery goals
- Work independently and as part of a team
- Provide exceptional customer service and maintain appropriate communication with manager
Technician/Sales Associate
Satellites Unlimited Inc.
06.2023 - 04.2024
- Sold and installed cutting-edge technologies for DISH, OnTech, Hughes, Viasat, Polk Audio, Google, Ring, and ADT, ensuring optimal customer satisfaction
- Identified technical issues while troubleshooting equipment and collaborated with customers to find solutions.
- Educated customers about product features and benefits during installation sessions. on all installed equipment and informing them of value added products and services that may benefit their connected home in the future
- Demonstrated strong customer service skills by effectively addressing client inquiries and concerns.; friendly, approachable and motivated with a strong work ethic and high degree of integrity
- Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity
- Installed, configured, and tested new hardware and software systems
- Ability to stand for long periods of time on a ladder, work in confined spaces, lift up to 80 lbs and work in all climates
- Provided technical support to end-users through phone, email, and in-person interactions, resolving issues effectively and enhancing user experience
Infantryman Training
U.S. Army
01.2023 - 05.2023
Sales Representative
TruGreen
01.2022 - 04.2022
- Conducted comprehensive lawn analysis to assess soil quality and plant health.
- Negotiated contracts and pricing agreements with customers, enhancing profitability for the company
- Delivered exceptional customer service throughout sales process, fostering high levels of customer satisfaction
- Established rapport with customers through active listening and understanding unique needs, strengthening relationships
- Attended weekly sales meetings to discuss progress, share best practices, and receive feedback
- Provided ongoing support to customers post-sale, ensuring their satisfaction and addressing any concerns or issues
Warehouse Worker
Domino's through TJ Companies
06.2021 - 12.2021
- Operated forklifts and warehouse equipment to load, unload, and transport materials safely, supporting streamlined operations
- Collaborated with team members to enhance workflow efficiency and consistently meet daily production goals
- Collaborated with team members to optimize workflow efficiency and meet daily production goals
- Picked and packed orders with attention to detail, ensuring accuracy in product selection and packaging for customer satisfaction
Paving Crew
Mid Fl Paving & Sealcoating
07.2020 - 05.2021
- Transported rakes, lutes, shovels, and spray cans to paver, ensuring all necessary tools were readily available for efficient paving operations
- Moving the pavement saw to the transverse joint
- Measuring and lining out the area for the day's paving
- Building a launchpad for the paver at the beginning of the pull
- Assisting the screed operator
- Shoveling material out to the end gate
- Application of seal coat material utilizing a long handled squeegee and/or spray wand
- Maintained cleanliness and organized equipment at end of day, contributing to a safe and orderly work environment
- Applied seal coat material using long-handled squeegee and spray wand, enhancing surface durability and finish quality
- Sweeping and cleaning the area in front of the paver
- Maintaining cleanliness and packing equipment away at the end of the day
- Executed various tasks to support team operations
- Executed additional tasks as needed to support team objectives.
Paving Crew
CW Roberts
08.2018 - 07.2020
- DOT certified Paver Operator
- Offloaded truck and gathered tools to ensure readiness for paving tasks
- Building a launchpad for the paver at the beginning of the pull
- Assisting the screed operator
- Application of seal coat material utilizing a long handled squeegee and/or spray wand
- Manual labor including shoveling, brooming and raking
- Transporting rakes, lutes, shovels, and spray cans to the paver
- Offloading the truck and gathering tools for the day
- Maintained cleanliness and organized equipment to promote safety and efficiency at job site
- Applied seal coat material with long handled squeegee and/or spray wand to enhance pavement durability
- Operated equipment such as skid steer and paver during projects; including a skid steer or Paver
- Assisted team with various tasks to ensure project flow as assigned
Laborer
Clay Rector Construction
01.2016 - 07.2018
- Operated power tools and equipment safely and efficiently to complete assigned tasks
- Operated power tools and equipment to complete tasks safely and efficiently, contributing to overall project success
- Assisted in the installation of electrical wiring systems or plumbing fixtures under supervision
- Assisted in the installation of electrical wiring systems or plumbing fixtures under supervision when required
- Maintained a clean and organized work environment by properly storing tools and equipment
- Collaborated with team members to meet project timelines and adhere to safety protocols, enhancing team effectiveness
Electrician Helper
Electric Services Inc
12.2013 - 12.2015
- Assisted in installation of electrical systems, ensuring compliance with safety standards for systems below or above 40,000 watts
- Assist in installing electrical systems, either below 40,000 watts or above
- Thread conduit ends and connect couplings and conduit fittings using wrench
- Secure brackets to bulkheads with screws and bolts and pull wires through conduit leading to connection boxes, switch panels, and other terminals
- Use tools such as conduit benders, screwdrivers, pliers, knives, hacksaws, and wire strippers
- Replaced faulty circuit breakers, fuses, switches, and components to restore electrical functionality and safety
- Rewire homes and businesses
- Painting on occasions when needed.
- Supported troubleshooting for residential electrical issues, contributing to timely resolution and client satisfaction
Lawn Care Worker
Isoms Lawn Care Service
04.2013 - 11.2013
- Executed lawn maintenance tasks including mowing, edging, and trimming to enhance visual appeal of properties
- Utilized landscaping equipment such as lawnmowers, trimmers, blowers, and hedge clippers safely to deliver quality results
- Addressed client inquiries and concerns promptly and professionally to maintain high levels of customer satisfaction
Education
High school diploma -
Leesburg High School
Leesburg, FL06-2013
Associate of Arts - Business
Lake Sumter State College
Leesburg, FLSkills
- Sales negotiation
- Technical sales expertise
- Product knowledge and performance
- Customer relationship management
- Sales process optimization
- Consultative sales
- Time management
- Adaptive selling
- Growth strategies
- Customer service solutions
Certification
- 4-40 Licensed Insurance
- In process of obtaining 2-15 Life Insurance
Timeline
Account Representative
Nathan Thomas StateFarm
03.2026 - 07.2026
Car Salesperson
Jenkins Mazda
11.2025 - 01.2026
Delivery Driver
FedEx Delivery Driver
07.2024 - 10.2025
Technician/Sales Associate
Satellites Unlimited Inc.
06.2023 - 04.2024
Infantryman Training
U.S. Army
01.2023 - 05.2023
Sales Representative
TruGreen
01.2022 - 04.2022
Warehouse Worker
Domino's through TJ Companies
06.2021 - 12.2021
Paving Crew
Mid Fl Paving & Sealcoating
07.2020 - 05.2021
Paving Crew
CW Roberts
08.2018 - 07.2020
Laborer
Clay Rector Construction
01.2016 - 07.2018
Electrician Helper
Electric Services Inc
12.2013 - 12.2015
Lawn Care Worker
Isoms Lawn Care Service
04.2013 - 11.2013
High school diploma -
Leesburg High School
Associate of Arts - Business
Lake Sumter State College