Austin Waters
Carlisle,PA
Summary
Sales specialist with over 10 years of experience in diverse operating systems and sales processes. Expertise in digital signage and diamond sales, complemented by a passion for sneakers and sports. Proven track record of driving results through unmatched energy and commitment to success.
Overview
12
12
years of professional experience
Work History
Host/Manager
Silver Spring Diner
09.2024 - Current
- Achieved objectives in sales, costs, employee retention, food quality, cleanliness and sanitation to maintain guest satisfaction and high-quality customer service.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Certified and maintained cleanliness and general upkeep of dining room, bar, and other guest contact areas to meet sanitation protocols.
- Leveraged technology and social media to better reach and communicate with guests.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
Route Sales Representative
Frito Lay
01.2024 - 09.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
Appliance Delivery Specialist
Lowes/XTD
06.2023 - 01.2024
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
Territory Sales Manager
I.G.S. Energy
01.2022 - 06.2023
- Prospecting for potential customers
- Qualifying customers for additional discounts with programs and services
- Knowledge of current events and energy market
- Building rapport and closing the sale
Business Development Representative (TEMP)
Stream L.L.C.
03.2022 - 08.2022
- Networked among local business and community organizations to develop leads and generate business.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
- Used SalesForce to handle current portfolio and prospective leads.
- Negotiated contracts and closed sales with new and existing clients.
Sales Account Manager
D&H Distributing
08.2019 - 03.2022
- Develop relationships with vendors, specialists & resellers
- Order entry
- Consistently hit goal and above in all sales categories
- Reach out to new and existing accounts
- Working efficiently and staying organized
- Hit all 3 Sales Categories for over 5 Months
- Established a completely Inactive Zone/Territory
- Big Deals from Inactive T.A.M from 5k-5Mil/Year
- Accounts(HP PLATINUM,GOLD,SILVER)
Sales Associate
Kay Jewelers
12.2016 - 08.2019
- Set up displays to maximize visual appeal of collections
- Created loyal customer base by listening to customer's needs and finding the perfect merchandise based on those needs
- Knowledge of credit plans, point of sale, and upselling
- 1 Salesman for Credit Percentage in the District #2
- Top Salesman for Harrisburg Mall location
- D.C.A
- Certified Diamond Expert
Sales Associate
The Cellular Connection / Verizon Wireless
02.2014 - 12.2016
- Managed all aspects of technology sales and service for phone, tablets and connected devices
- Consistently outperformed in meeting sales and new account goals
- Received several company awards for outstanding sales performance
- #1 Salesman for activating new accounts 30+ New Lines/Month
Education
GED - Intro to Hotel & Hospitality Management
HACC Harrisburg
Harrisburg, PAA.S.V.A.B. -
Millitary Entrance Processing Center
Harrisburg, PA10.2025
Skills
Marketing
Microsoft Office
Media Sales
Sales & Marketing
Negotiation
Customer Service
Organization Skills
Marketing Analytics
Leadership
Account development
Business-to-customer expertise
Lead Generation
Product knowledge
Continuous professional improvement
Product and service sales
Point of sale operation
Dependable and Responsible
Salesforce
HubSpot
Accomplishments
- Over 10+ Years of combined sales experience
- D&H: Hit all 3 Sales Categories for over 5 Months in a row.
- Established a completely Inactive Zone/Territory
- Big Deals from Inactive T.A.M
- Accounts(HP PLATINUM,GOLD,SILVER)
- CLOUD MVP AWARD
Timeline
Host/Manager
Silver Spring Diner
09.2024 - Current
Route Sales Representative
Frito Lay
01.2024 - 09.2024
Appliance Delivery Specialist
Lowes/XTD
06.2023 - 01.2024
Business Development Representative (TEMP)
Stream L.L.C.
03.2022 - 08.2022
Territory Sales Manager
I.G.S. Energy
01.2022 - 06.2023
Sales Account Manager
D&H Distributing
08.2019 - 03.2022
Sales Associate
Kay Jewelers
12.2016 - 08.2019
Sales Associate
The Cellular Connection / Verizon Wireless
02.2014 - 12.2016
GED - Intro to Hotel & Hospitality Management
HACC Harrisburg
A.S.V.A.B. -
Millitary Entrance Processing Center