Austin White

• Increase restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Maintain up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options
• Assist runner and waiting staff in cleaning and resetting tables for patrons

• Duration: 5 months
• Specialized in the making of all matcha drinks and food items, from plant-beverage
• Balanced responsibilities such as running POS/register, as well as culinary station, drink bar, and smoothie station
• Prioritized working as a team player to promote team cohesion.
• Ensured back of house stayed clean, such as dish station, sinks, fridges, freezers, etc
• Additionally, FIFO/organized daily incoming shipments of perishable, non perishable, and imperial goods
• Made sure cleaning and re-stocking front of house before, during, and after store hours was fulfilled
• Learned special recipe items and seasonal offerings to best meet customer needs.

• Welcomed all customers, and educated them on company values, and the origination of all apparel
• Assisted customers with finding items fitting to their styles, wants, and needs
• Suggested any items of possible interest when helping customers shop, and ensured proper fitting to guarantee complete customer satisfaction
• Maintained store cleanliness at all times, on the sales floor, as well as in the back and front of house

• Duration: 10 months
• Oversaw 20-30 campus residents across 2-floors
• Remained an active resource for all residents, and ensured comfortability and safety for all residents in their living spaces
• Hosted fun and educational floor programs for residents, creating opportunities for relationship building amongst residents
• Fulfilled weekly duty responsibilities, overseeing campus residential spaces (rounds) and responding to incidents when necessary
• Helped residents maintain healthy relationships with one another, respecting their boundaries, and helping them communicate their needs to roommates and other residents
• Logged all residential incidents accordingly, ensuring confidentiality with all residents, unless apparent risk of safety to self or others appeared present

• Duration: 1 year 7 months
• Gave on campus tours of campus facilities, including residential areas, dining halls, classrooms, and entertainment spaces
• Presented popular locations/events that students commonly attend, such as sporting event spaces, and musical/theatrical performance spaces
• Answered all questions concerning personal experiences as a student athlete, and encouraged those touring to explore specific programs and departments on campus
• Spoke and presented during student board meetings for admitted student events
• Fulfilled receptionist duties and answered phones; answering callers questions and directing/transferring calls to their appropriate departments