Austin Williams-Spain
Placentia,USA
Overview
3
3
years of professional experience
Work History
Office Associate
Kevin Jewelers
12.2023 - Current
- Ensured data integrity by organizing and maintaining hundreds of daily records (sales history, financing, inventory), creating a reliable dataset for historical performance analysis
- Improved customer experience by streamlining custom order tracking between sales and operations
- Streamlined the customer financing process by accurately processing applications and providing timely updates on custom orders and repairs
Beta Tester (Contract)
Ease Learning
05.2023 - 05.2023
- Evaluated and tested a new university-level Data Applications course, providing structured feedback on content rigor and technical execution to ensure industry relevance
- Performed curriculum review and quality assurance on technical content, helping the development team align the course difficulty and testing with expected student outcomes
- Documented and reported over 10 unique software defects on the course website, specifically identifying navigation and loading issues to ensure a seamless user experience
Education
M.S. - Data Analytics
Eastern University
Placentia, CA03.2026
B.A. - Business Administration – Decision Science
California State University, Fullerton
Placentia, CA05.2023
Skills
- Microsoft Office and Google Suite
- Programming Languages: Python (NumPy, Pandas, Sklearn), R, SQL
- Database Management: SQL, PostgreSQL
- Data Visualization: Tableau, Excel
- Statistical and Data Analysis Techniques: Data Cleaning, Data Organization, Regression, Clustering
- Soft Skills: Problem-solving, Communication, Time Management, Teamwork, Detail-oriented
Timeline
Office Associate
Kevin Jewelers
12.2023 - Current
Beta Tester (Contract)
Ease Learning
05.2023 - 05.2023
B.A. - Business Administration – Decision Science
California State University, Fullerton
M.S. - Data Analytics
Eastern University