Ensured data integrity by organizing and maintaining hundreds of daily records (sales history, financing, inventory), creating a reliable dataset for historical performance analysis
Improved customer experience by streamlining custom order tracking between sales and operations
Streamlined the customer financing process by accurately processing applications and providing timely updates on custom orders and repairs
Beta Tester (Contract)
Ease Learning
05.2023 - 05.2023
Evaluated and tested a new university-level Data Applications course, providing structured feedback on content rigor and technical execution to ensure industry relevance
Performed curriculum review and quality assurance on technical content, helping the development team align the course difficulty and testing with expected student outcomes
Documented and reported over 10 unique software defects on the course website, specifically identifying navigation and loading issues to ensure a seamless user experience