Austin Wink
Macomb,MI
Summary
Skilled Crew Trainer and Intern with a track record of mentoring for performance enhancement and customer satisfaction at McDonald's. Excelled in streamlining processes at Dakota Mechatronics and Robotics, demonstrating proficiency in 3D modeling and a commitment to continuous improvement and team leadership. Achieved significant improvements in food safety and customer engagement through innovative training methods.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
11.2022 - Current
- Mentor junior employees to improve performance, food safety, and customer service.
- Teach new team members correct procedures for all areas of operations.
- Set a positive example for team members by providing high-quality, efficient service.
- Prepare products following restaurant, health, and safety standards and procedures.
- Provide excellent customer service by greeting customers and meeting quality expectations.
- Clean and maintain all areas of the restaurant to promote clean image.
Intern
Dakota Mechatronics and Robotics
09.2023 - 05.2024
- Frequently inspected production area to verify proper equipment operation.
- Explored new technologies and approaches to streamline processes.
- Learned and adapted quickly to new technology and software applications.
- Rebuilt an arcade machine.
- Trained to an intermediate level with 3D modeling software.
Education
High School Diploma -
Dakota High School
Macomb, MI06.2024
Skills
- Continuous Improvement
- Team Leadership
- Customer Engagement
- Inventory Restocking
- Customer Service
- Store Opening and Closing
- Health Code Compliance
- Safety awareness
Hobbies: DND, Warhammer, and Videogames
I spend a lot of time doing my hobbies, which include: games in all forms and Dungeons and Dragons, which I have been playing for almost a decade and have never gotten bored of it because I love creating stories, whether it's as a player or a Dungeon Master. Warhammer is a newer interest and I have completely fallen in love with it's expansive lore, the table top, and video games. Everything about it is just great. I have played video games for as long as I can remember on all different devices and all types of games.
Timeline
Intern
Dakota Mechatronics and Robotics
09.2023 - 05.2024
Crew Trainer
McDonald's
11.2022 - Current
High School Diploma -
Dakota High School