Austin Bentley
Madison,AL
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Dependable supervisor with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Energetic [Job Title] successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
1
1
year of professional experience
Work History
Supervisor
Carter Express Inc
Madison, AL
11.2022 - Current
- Communicated with customers regarding their shipping needs and provided customer service support when necessary.
- Operated machines and equipment to complete work assignments or to assist workers.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Coordinated the maintenance of warehouse team members such as reloads, unloads, conveyors, sorters, scanners.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Conducted regular inventory checks to ensure accurate tracking of incoming and outgoing shipments.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Developed effective relationships with team members and co-workers through excellent communication skills.
- Performed periodic audits on team members and day to day process for accuracy, safety, and completeness.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Supervised and coordinated the daily activities of cross dock personnel to ensure efficient loading and unloading of freight.
- Enforced strict adherence to OSHA regulations for employee safety in order to minimize risk of injury or accidents.
- Ensured compliance with company policies regarding safety, security, quality control, and other operational guidelines.
- Reviewed documentation associated with each shipment prior to release from dock area.
- Analyzed data from various systems to identify trends or problems impacting operations.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Trained new employees in proper safety procedures while operating material handling equipment on forklifts.
- Investigated any discrepancies or issues with deliveries to determine root cause and corrective action plans.
- Managed the scheduling of personnel to ensure sufficient coverage during peak hours.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed verbal and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Organized workflow schedules according to priority level while managing multiple projects simultaneously.
Education
High School Diploma -
Ardmore High School, Ardmore, TN
Ardmore, TN05.2020
Skills
- Process Improvement
- Inventory Control
- Data Analytics
- Project Management
- Complex Problem-Solving
- Processes and Procedures
- Negotiation
- Training and Mentoring
- Waste Reduction
- Staff Discipline
- Goal-Oriented
- Policy Enforcement
Affiliations
- Spending time with my girlfriend and dogs
- Golfing
- Fishing
- Racing(Asphalt circle track stock car racing)
Accomplishments
- Reached Team lead position at Carter Express Inc(2023)
- Reached Supervisor position at Carter Express Inc(2023)
- Received Rising Star Award from Carter Express Inc(2023)
Timeline
Supervisor
Carter Express Inc
11.2022 - Current
High School Diploma -
Ardmore High School, Ardmore, TN