JAIME OCEGUEDA

My goal is to be a team member of a successful and long running and growing company.

• Dispatcher, River City Environmental, Portland, OR, 08/01/25, Present, Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need., Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect., Communicated with drivers and personnel to coordinate timely delivery of goods and materials., Streamlined the dispatch process by organizing resources and routes, optimizing response efforts., Provided exceptional customer service to callers, remaining empathetic and patient during emergencies., Directed dispatching, routing, and tracking of 80 fleet vehicles.
• Logistics Coordinator/Dispatcher, Carson Oil Co, Portland, OR, 02/01/24, 06/01/25, Tracked orders and notified customers of status or potential delays., Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary., Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation., Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
• Forklift Operator/Order Selector/Receiver, Charlie's Produce, Clackamas, OR, 04/01/22, 02/01/24, Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas., Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods., Ensured proper inventory management through consistent communication with supervisors and warehouse team members., Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval., Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise., Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Roofer, Matrix Roofing, Vancouver, WA, 05/01/21, 04/01/22, Assisted in removal of old roofing materials and debris to prepare for application of new roofing., Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces., Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings., Inspected roofs and identified deficiencies for repair cost estimation.