Austyn Jones
Denver,CO
Summary
Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization resulting in reduced corporate costs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Sunflower Bank
08.2023 - Current
- Responsible for managing the operations segment of the Branch including opening and closing activities
- Ensures the efficient delivery of courteous and professional customer service
- Supports the Branch Manager by ensuring all operational functions are completely and properly performed by the staff; reinforcing and implementing sales and service standards through training, development, motivation and coaching or branch staff; and conveying a feeling of trust, service, security and satisfaction to customer and staff
- Assists both internal and external customers with research and problem solution
- Partners with the Branch Manager in the generation of deposits and other sales activities
- Participates in events aimed at promoting the visibility of the Bank and generating sales
- Assists in breaking down quarterly goals to weekly sales goals for staff
- Ensures compliance with Bank policies and procedures and state and federal regulations
Universal Banker
Sunflower Bank
08.2022 - 08.2023
- Providing retail banking products and services to customers
- In addition to performing a variety of tasks associated with processing customer transactions and requests
Server
Gellas L.B. and Brewing
01.2022 - 08.2022
- Serves patrons with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Presents ordered choices in a prompt and efficient manner
- Maintains dining ambiance with an enthusiastic attitude.
CNA
Amazing Grace Homecare Health
10.2020 - 01.2022
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands
- Assists patients by providing personal services, such as, bathing, dressing, and grooming.
CNA
Redbud Village Nursing Home
10.2020 - 01.2022
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor
- Documents actions by completing forms, reports, logs, and records.
Education
High School Diploma -
Ellis High School
Skills
- Organization
- Time management
- Strong communication skills
- Reliable
- Leadership
- Fraud prevention
- Operational Reports
- Coaching and Mentoring
- Banking
- Proactive and Focused
- Goal Setting
- Loan Documentation
- Account Management
- Cash Handling
- Audit Preparation
- Staff Training
- Sales Expertise
- Budget Controls
- Behavior Identification
- Credit Approval and Denial
- Credit Application Review
- Loans
Certification
- Certified Notary Public/ Jan 2024-Jan 2028
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Assistant Branch Manager
Sunflower Bank
08.2023 - Current
Universal Banker
Sunflower Bank
08.2022 - 08.2023
Server
Gellas L.B. and Brewing
01.2022 - 08.2022
CNA
Amazing Grace Homecare Health
10.2020 - 01.2022
CNA
Redbud Village Nursing Home
10.2020 - 01.2022
High School Diploma -
Ellis High School