Austyn Williams
Fairmont,WV
Summary
Motivated employee with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
7
7
years of professional experience
Work History
Regional Sales Trainer (RST)
Viatris Pharmaceuticals
04.2024 - Current
- Streamlined the onboarding process by creating comprehensive training materials and resources for incoming employees
- Championed a culture of continuous improvement within the organization by promoting best practices in sales techniques, communication skills, and customer engagement strategies
Sales Representative
Viatris Pharmaceuticals
04.2019 - Current
- Execute strategic businesss plan for 1,100 Respiratory targets across the country
- 165% TRx increase in first year
- 121% increase in HCP writers after first year
- Territory went from last ranked to 1st after first year in role
- First ranked territory for the most recent 5 quarters
- Winner of most Diamond Dialer awards in department
- Facilitate Lunch and Learns, Field Ride Observations, and collaborative efforts with Commercial Services Team to achieve maximum awareness translating into NRxs
- Highly knowledgeable about multi-product disease state, and adept in clearly and effectively communicating product updates
- Build and develop relationships with Pulmonologists, PCPs, Nursing Staff, Medical Assistants, and NP/PAs
- Review and analyze competitor products in a compliant manner while using appropriate marketing resources to grow market share
- Developed sales strategies to maximize Quarterly Goal Attainment and IC
- Practiced omni-channel marketing to tailor sales messaging, organize resourse allotments, create awareness, and build trust with HCPs according to call plan strategy
- 2023 Pittsburgh's 50 Finest Honoree and raised money for individuals with Cystic Fibrosis through the Cystic Fibrosis Foundation
Brand Ambassador
Viatris Pharmaceuticals
07.2019 - 01.2020
- Piloted campaign on recently launched Viatris Respiratory product, Yupelri
- Reached out to 50 HCPs from the Lubbock and Dallas, TX territory
- Positive TRx, NRx, and writer change
- Converted 100% of non-writers into Yupelri writers by end of campaign
- Based on the results of my pilot campaign an Inside Sales team for Viatris Respiratory division was created
Customer Relations Specialist
Viatris Pharmaceuticals
10.2018 - 04.2019
- Analyze and solve problems from wholesale customers, patients, and HCPs
- Run analytics on sales for entire Specialty division
- First and only Brand Ambassador on the Customer Relations team for 6 products
- Involved in creation of first contact center for Customer Relations as well as leading that team
- Placed orders through Salesforce for HCPs and SAP for wholesale customers
- Developed more efficient process for the way the HCP sampling process was handled
- Trained and monitored new employees in Customer Relations department
Education
BBA -
Fairmont State University
Fairmont, WV05.2017
Skills
- Customer Relationship Management
- Territory Management
- Proven Track Record with Goals
- Relationship building
- New Business Development
- Performance Improvement
- Complex Problem-solving
- Objection handling
Timeline
Regional Sales Trainer (RST)
Viatris Pharmaceuticals
04.2024 - Current
Brand Ambassador
Viatris Pharmaceuticals
07.2019 - 01.2020
Sales Representative
Viatris Pharmaceuticals
04.2019 - Current
Customer Relations Specialist
Viatris Pharmaceuticals
10.2018 - 04.2019
BBA -
Fairmont State University
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