Autum Bredmose
Fredericksburg,VA
Summary
Highly motivated and committed proessional with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring multi-area background and team-building skills to deadline-driven environment.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
07.2020 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
Graphic Designer
Self Employed Web
01.2008 - 08.2014
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Created book covers and designs for authors
Shift Leader
Blockbuster Video
08.2003 - 03.2006
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Education
GED -
GED
Lorain05.2006
Technical Certificate - Addiction Counseling
Lorain County Community College
Elyria, OH05.2016
Technical Certificate - Phlebotomy
Lorain County Community Collge
Elyria, OH05.2018
Technical Certificate - Medical Assisting
Lorain County Community College
Elyria, OH05.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- EMR / EHR
- Data Entry
- Computer Proficiency
- Conflict Resolution
- Problem Resolution
Timeline
Medical Assistant
Cleveland Clinic
07.2020 - 02.2024
Graphic Designer
Self Employed Web
01.2008 - 08.2014
Shift Leader
Blockbuster Video
08.2003 - 03.2006
GED -
GED
Technical Certificate - Addiction Counseling
Lorain County Community College
Technical Certificate - Phlebotomy
Lorain County Community Collge
Technical Certificate - Medical Assisting
Lorain County Community College