Autum Stuart
French Settlement,Louisiana
Summary
Proven track record in enhancing customer satisfaction and sales revenue at United Rentals through exceptional customer service and superior organizational skills. Expert in relationship building and consultative selling, significantly improving client retention and operational efficiency. Skilled in multitasking and communication, adept at leading teams to exceed targets with meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Inside Sales Representative
United Rentals
12.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Customer Care Manager
Dons Seafood Hut
03.2020 - 12.2022
- Implemented effective quality control measures to minimize errors and ensure high standards of service.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Created customer support strategies to increase customer retention.
- Conducted regular performance evaluations for continuous improvement and employee growth opportunities.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Education
License - Esthetics
George Stone Area Vocational-Technical Center
Pensacola, FL01.2006
High School Diploma -
Pensacola State College
Pensacola, FL05.2005
Skills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
- Superior organizational skills
- Email and Phone Etiquette
- Cold calling expertise
- Relationship building and management
- Multitasking Abilities
- Excellent Communication
Timeline
Inside Sales Representative
United Rentals
12.2022 - Current
Customer Care Manager
Dons Seafood Hut
03.2020 - 12.2022
License - Esthetics
George Stone Area Vocational-Technical Center
High School Diploma -
Pensacola State College
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