Autumn Allen
Petersburg,VA
Summary
A meticulous administrator with over 10 years of sales experience. Currently employed with Signet Jewelers as an assistant manager where I enjoy building genuine long term relationships with my customers which in turn leads to consistently meeting and exceeding sales goals. My educational background includes marketing, accounting, finance and business management. As an artist and business owner myself I have a great eye for detail along with the ability to problem solve and work well under pressure.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Signet Jewelers
Petersburg, VA
06.2024 - Current
- Job responsibilities include but are not limited to generating sales to exceed both personal and store sales goals.
- Oversee the department of repairs and ensure all necessary steps are taken to follow strict guidelines for security.
- Train and work with a team by developing their selling skills in sales presentations to overcome customers objections and close additional sales
- Maintaining accuracy of perpetual inventory
- Assist the Store Manager in recruiting top-performing associates
- Manage daily operations including opening/closing, scheduling, payroll, and ensuring strict security protocols for inventory control.
- Ensure store appearance meets brand standards, including proper product placement and displays
Business Owner
Taylor2You
Petersburg, VA
05.2020 - Current
- I quickly acquired many new skills and abilities while running a business on my own, of which include but are not limited to product photography, website customization, graphic design, exceptional customer service, communication, and problem solving skills.
- I do all of our marketing and social media advertising which required me to learn how different social media algorithms work and how to best optimize my content.
- I utilize suggestive selling techniques to up sell products as well as calculating appropriate product prices. Practicing what I learned while pursing an accounting degree to help me to keep an accurate log of any and all exchanges of monetary value.
- I also oversee all orders from beginning to end which includes communicating with prospective customers to facilitate sales, customizing merchandise, packaging and inspecting fragile merchandise and all other orders to ensure their accuracy as well as transporting said orders to their respective delivery locations.
Store Manager/Key Holder
From Italia LLC
Colonial Heights, VA
04.2022 - 05.2024
- Job responsibilities include but are not limited to visual merchandising, social media marketing/advertising, graphic and set design, styling, directing and editing content for the brand.
- I am administrative personnel whose tasks consist of opening and closing the store, counting register drawers and making money deposits in the safe.
- Recruiting and training new employees.
- Facilitating sales by utilizing suggestive selling strategies to encourage customers to purchase more.
Assistant Property Manager/Leasing Consultant
Greenbrier Management
Petersburg, VA
09.2022 - 12.2022
- Job responsibilities include but are not limited to assisting with managing 4 separate rental properties.
- Initiate and maintain relationships with leads and assist them by providing product information and answering any possible questions.
- Building a rapport with clients to create a customer network.
- Setting appointments and giving tours of show rooms to interested leads while utilizing suggestive upselling strategies.
- Processing work orders, payments, leasing contracts and all necessary legal documents needed while abiding by the laws of the fair housing act.
- Keeping an accurate log of available units and a rental occupancy rate of 95% or better at all times.
Key Holder and Pool Attendant
S.L. NUSBAUM Realty Co.
Petersburg, VA
05.2019 - 08.2019
- Responsibilities include but were not limited to ensuring and maintaining sanitary conditions of the residential amenities. While making sure guests at the pool adhere to safety rules and regulations.
- Renting pool equipment and serving as a backup lifeguard if and when necessary.
- As well as being a key holder for both the rental office and pool to secure the area upon my departure.
Education
Accounting And Business Management
Old Dominion University
Norfolk, Virginia, VASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Task delegation
- Staff management
- Operations management
- Sales strategies
- Sales growth
- Project management abilities
- Business administration
- Budgeting and finance
- Recruitment and hiring
- Inventory management
- Process improvement strategies
- Vendor relationship management
- Marketing
Timeline
Assistant Manager
Signet Jewelers
06.2024 - Current
Assistant Property Manager/Leasing Consultant
Greenbrier Management
09.2022 - 12.2022
Store Manager/Key Holder
From Italia LLC
04.2022 - 05.2024
Business Owner
Taylor2You
05.2020 - Current
Key Holder and Pool Attendant
S.L. NUSBAUM Realty Co.
05.2019 - 08.2019
Accounting And Business Management
Old Dominion University