Autumn Armstrong
Sandpoint,ID
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Production Worker
Shadowbox Farms
Portland, OR
02.2021 - 04.2022
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Packaged materials in a timely manner.
- Trimmed buds to highest standards.
Server
Ancestry Brewing
Portland, OR
07.2019 - 11.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Promotional Brand Ambassador
MKTG/Diageo
Portland, OR
10.2018 - 03.2020
- Communicated product information with confidence and educated consumers about company.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
Hostess
Bullard
Portland, OR
10.2019 - 12.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
Server
The Hound
Sandpoint, ID
06.2018 - 09.2018
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Richard Mckenna Charter High School
Mountain Home, ID05.2016
Skills
- Customer Service and Rapport
- High-Volume Dining
- Guest Satisfaction
- Sales Expertise
- Product Education
- Dependable and Cooperative
Timeline
Production Worker
Shadowbox Farms
02.2021 - 04.2022
Hostess
Bullard
10.2019 - 12.2019
Server
Ancestry Brewing
07.2019 - 11.2020
Promotional Brand Ambassador
MKTG/Diageo
10.2018 - 03.2020
Server
The Hound
06.2018 - 09.2018
High School Diploma -
Richard Mckenna Charter High School