Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Ash

Belen

Summary

Dynamic team player with a strong work ethic and exceptional customer service experience. Proven ability to enhance guest satisfaction through effective multitasking and sales techniques. Skilled in POS operations and team collaboration, consistently delivering positive experiences while training new hires and increasing sales through upselling.

Overview

2
2
years of professional experience

Work History

Server

Buffalo Wild Wings
04.2025 - Current
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Managed food and beverage orders efficiently to ensure timely delivery.
  • Participated in team meetings to discuss operational improvements and service strategies.
  • Resolved guest inquiries and concerns promptly, ensuring positive dining experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.

Cashier

Cross Country Propane
05.2023 - 12.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing knowledgeable support to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure a positive environment.
  • Handled cash, credit, and refund transactions while adhering to company policies.

Education

No Degree - General Studies

Clarendon College
Clarendon, TX

High School Diploma -

Valencia High School
Los Lunas, NM
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Service prioritization
  • Team collaboration
  • Sales techniques
  • Task prioritization
  • Multitasking and organization
  • Point of sale (POS) system operations

Timeline

Server

Buffalo Wild Wings
04.2025 - Current

Cashier

Cross Country Propane
05.2023 - 12.2023

No Degree - General Studies

Clarendon College

High School Diploma -

Valencia High School

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