autumn blosser
Lake Elsinore,CA
Summary
Dynamic bartender with a proven track record at Smog Cutter Lounge, excelling in customer service and beverage preparation. Cultivated a loyal clientele by delivering exceptional service and crafting high-quality cocktails. Strong multitasker with a team player attitude, enhancing guest satisfaction and increasing repeat business by 20%.
Overview
8
8
years of professional experience
Work History
Bartender
Smog Cutter Lounge
05.2024 - 12.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Main St Kitchen and Tap
05.2024 - 12.2024
- Engaged with customers to create welcoming atmosphere and enhance overall experience.
- Resolved customer complaints efficiently, enhancing guest loyalty through positive interactions.
- Conducted regular equipment checks to ensure functionality and compliance with safety standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Buffalo Wild Wings
03.2023 - 08.2024
- Maintained cleanliness of bar area, adhering to health and safety regulations.
- Prepared and served beverages in high-volume environment, ensuring customer satisfaction and timely service.
- Assisted in managing inventory, tracking supplies, and placing orders as needed.
- Collaborated with kitchen staff to coordinate timely food and beverage service.
- Trained new team members on bar operations, drink recipes, and customer service standards.
Budtender
Shatter
03.2021 - 08.2023
- Assisted customers in selecting cannabis products based on preferences and needs.
- Maintained compliance with state regulations and company policies regarding product sales.
- Processed transactions accurately using POS systems while ensuring customer satisfaction.
- Collaborated with team members to create an inviting atmosphere in the dispensary environment.
- Monitored inventory levels, restocked displays, and reported discrepancies to management.
- Provided training to new staff on product knowledge and customer service best practices.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Cashier
Kohls
Corona, CA
10.2020 - 08.2021
- Managed cash register balances and ensured accurate cash handling.
- Maintained a clean and organized checkout area to enhance customer experience.
- Upsold promotional items to enhance sales through effective communication skills.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Hooters
Riverside, CA
02.2020 - 08.2021
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Maintained cleanliness and organization of dining area to enhance overall guest experience.
- Managed cash handling and reconciliation processes at end of shifts for financial accuracy.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Sales Associate
Target
Eastvale , CA
07.2017 - 08.2020
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Sally Beauty
Corona Ca
07.2016 - 06.2018
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Maintained product displays, ensuring organization and visual appeal to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems to minimize wait times.
- Educated customers about new products and promotional offers to drive sales engagement.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
Education
Diploma -
Roosevelt High School
Eastvale , CA05.2016
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Payment processing
- Menu memorization
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Alcohol awareness
- Food service
- New hire training
- Beverage preparation
- Sales expertise
- Classic cocktails
- Food running
- Maintaining a clean bar
- Bar equipment use
- ABC regulations
- Fast learner
- Honest and dependable
- Teamwork and professionalism
Timeline
Bartender
Smog Cutter Lounge
05.2024 - 12.2024
Bartender
Main St Kitchen and Tap
05.2024 - 12.2024
Bartender
Buffalo Wild Wings
03.2023 - 08.2024
Budtender
Shatter
03.2021 - 08.2023
Cashier
Kohls
10.2020 - 08.2021
Waitress
Hooters
02.2020 - 08.2021
Sales Associate
Target
07.2017 - 08.2020
Sales Associate
Sally Beauty
07.2016 - 06.2018
Diploma -
Roosevelt High School