Autumn Brook
Long Beach,CA
Summary
Ambitious and results-oriented management professional with over 14 years of experience. Dedicated to customer service and creating strategic alliances with organizational leaders to effectively align with and support key business initiatives. Progress-driven. Adept at building and retaining high-performing teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
12.2022 - Current
- Perform and oversee all store operations
- Cultivate a welcome environment for all partners and customers while maintaining a flourishing business
- Train, coach, schedule and hire all partners
- Promote cleanliness, and proper safety measures
- Craft delicious handmade drinks
- Keep all inventory levels to standard while ordering and organizing all necessary items.
General Manager
Jersey Mikes
10.2021 - Current
- Managed store operations, including but not limited to; inventory, food prep, training, hiring, scheduling, ordering, cleaning and cash handling.
General Manager
Chuze Fitness
01.2020 - 10.2021
- Assisted customers with club check-ins
- Signed up new members
- Lead my team to success within the district to earn multiple awards
- Cleaned facilities
- Trained new hires
- Took inventory of club supplies & retail merchandise
- Scheduling of employees
- Cash handling
- All inclusive member services.
Restaurant General Manager
GIMJ Investments-Wingstop
05.2019 - 01.2020
- Purchased food and cultivated strong vendor relationships
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Coordinated and organized all restaurant inventory
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day
- Oversaw food preparation and monitored safety protocols
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
General Manager
Firehouse Subs
01.2015 - 04.2019
- Ran daily restaurant operations
- Managed all incoming and outgoing invoices
- Correctly calculated inventory and ordered appropriate supplies
- Handled daily cash intake and deposits
- Created weekly schedules
- Hired and trained all new crew members
- Worked both the line and back of house preparations
- Contacted outside businesses to promote catering and community events
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
Office Manager
All About Fitness Downtown
01.2016 - 03.2019
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Shift Manager/Assistant General Manager
Del Taco LLC
06.2010 - 09.2015
- Trained employees-new and old, analyzed food intake and output, planned shift according to forecasted results, cash handling-large and small, improved overall productivity of my shifts, solved speed efficiency problems, handled more than one position/task at a time.
Education
Real Estate Licensing - Real Estate
Real Estate Express
03.2014
Skills
- Inventory control
- Scheduling
- Human Resources
- Data entry
- Sales Experience
- Customer Service
- Budgeting
- Payroll
- Profit & Loss
- Supervising Experience (10 years)
Certification
- ServSafe
Timeline
Store Manager
Starbucks
12.2022 - Current
General Manager
Jersey Mikes
10.2021 - Current
General Manager
Chuze Fitness
01.2020 - 10.2021
Restaurant General Manager
GIMJ Investments-Wingstop
05.2019 - 01.2020
Office Manager
All About Fitness Downtown
01.2016 - 03.2019
General Manager
Firehouse Subs
01.2015 - 04.2019
Shift Manager/Assistant General Manager
Del Taco LLC
06.2010 - 09.2015
Real Estate Licensing - Real Estate
Real Estate Express