Autumn Brown
Newark,TX
Summary
Dedicated employee with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced
Overview
3
3
years of professional experience
Work History
Sales Associate
CVS Pharmacy
Saginaw, TX
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Spa Coordinator
Essentials Day Spa
Denton, TX
08.2022 - 04.2023
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Resolved client concerns in a timely manner, fostering trust and loyalty among clientele.
- Answered questions about spa, treatments offered and spa's amenities.
- Maintained a clean and organized spa environment, adhering to strict sanitation standards for the safety of staff and guests.
- Managed inventory effectively, minimizing waste while maintaining adequate supplies for daily operations.
- Increased treatment room utilization rates by optimizing therapist schedules based on demand patterns.
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
- Monitored access of guests and escorted to treatment areas.
Student Assistant
Texas Women's University
Denton, TX
11.2021 - 06.2022
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
Manager
HTeaO
Denton, TX
03.2021 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
Education
Master of Science - Counseling And Development
Texas Woman's University
Denton, TX06.2026
Bachelor of Science - Psychology
Texas Woman's University
Denton, TX12.2022
High School Diploma -
Denton High School
Denton, TX06.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Goal-Oriented
- Flexible Schedule
- Money Handling
- Stocking and Receiving
Timeline
Sales Associate
CVS Pharmacy
10.2023 - Current
Spa Coordinator
Essentials Day Spa
08.2022 - 04.2023
Student Assistant
Texas Women's University
11.2021 - 06.2022
Manager
HTeaO
03.2021 - 10.2021
Master of Science - Counseling And Development
Texas Woman's University
Bachelor of Science - Psychology
Texas Woman's University
High School Diploma -
Denton High School