Autumn Calvanico
Denville,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Server
The Stirling Hotel
Long Hill, New Jersey
01.2024 - Current
- Delivered exceptional customer service while taking and processing orders.
- Managed table settings and ensured cleanliness throughout dining area.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Managed food and drink orders efficiently with attention to detail.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions accurately and processed payments promptly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Packing, Shipping, and Receiving Assembler
The Gellman Foundation
Cedar Knolls, New Jersey
01.2019 - Current
- Assembled products according to specifications and quality standards.
- Packaged items securely for shipping to ensure safe delivery.
- Inspected incoming shipments for accuracy and damage before processing.
- Organized warehouse inventory by item, type, size or product code.
- Restocked shelves with new inventory.
Restaurant Hostess
The Stirling Hotel
Long Hill, NJ
11.2021 - 01.2024
- Greeted and seated guests upon arrival at The Stirling Hotel.
- Managed reservation systems to optimize dining room flow.
- Assisted guests with menu inquiries and special requests.
- Communicated wait times to guests clearly and courteously.
- Supported team members during busy shifts to enhance guest experience.
- Handled guest feedback to improve service quality at the restaurant.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Education
Bachelor of Arts - English
Rutgers University
New Brunswick, NJ 09.2021 - 08.2025
Skills
- Customer service
- Order processing
- Food safety regulations
- Inventory management
- Time management
- Customer relationship management
- Problem solving
- Attention to detail
- Adaptability in fast-paced environments
- Collaborative teamwork
- Safe food handling
- Dietary restrictions knowledge
- Point of sale (POS) system operations
- Multitasking and organization
- Shift management
- Positive and professional
Affiliations
- Member of Alpha Gamma Delta Sorority at Rutgers University
Certification
- Bartending Certification
References
References available upon request.
Timeline
Server
The Stirling Hotel
01.2024 - Current
Restaurant Hostess
The Stirling Hotel
11.2021 - 01.2024
Bachelor of Arts - English
Rutgers University
09.2021 - 08.2025
Packing, Shipping, and Receiving Assembler
The Gellman Foundation
01.2019 - Current