Autumn Caudill
Kearney,MO
Summary
Competent, highly motivated, reliable CCMA with proven history of exceptional performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Positive, compassionate and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CCMA/Office Coordinator
Heartland Men’s Health
Kansas City, MO
05.2024 - 08.2024
- Safely administered medications and injections as prescribed, adhering strictly to protocols and federal laws for controlled and non-controlled treatments.
- Facilitated patient education and training regarding self-management techniques including self-injection for hormone therapy treatment and medications- to improve understanding and compliance.
- Conducted routine in-house laboratory tests to assist in diagnosis and treatment of conditions.
- Executed daily and weekly calibration and quality control for advanced rapid in house m
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Utilized advanced software tools for data management and analysis purposes.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Certified Clinical Medical Assistant
Kansas City Urology and Oncology
09.2020 - 05.2024
- Assist physicians and mid-level providers with procedures including cystoscopies, stent-removals, vasectomies, Testopel insertions and I&D
- Relay triage information and facilitate communication between provider and patient concerning patient disposition
- Ensure patient charts are fully and accurately prepared by providing relevant office and hospital records including appropriate imaging and reports for review
- Manage office inventory levels for medications and treatments in addition to ordering supplies
- Process and dispense medications to patients through in-office physician dispensary
- Maintain 3 half-day venipuncture clinics weekly- amounting to 7,000+ venipunctures in total
- Accurately fulfill lab orders by collecting and sending off specimens for blood work, urine cytology, microscopic urinalysis, urine cultures, rectal swabs and various genetic tumor marker testing
- Establish and maintain positive relationships with patients through effective communication based on transparency and rapport with patients, fostering trust and open communication regarding their concerns and needs
- Create a sense of preparedness and confidence in new team members by providing continuous guidance and up to date training
- Utilize strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes
- Maintain strict adherence to HIPAA regulations, ensuring patient privacy and confidentiality throughout all aspects of care.
Certified Clinical Medical Assistant
College Park Family Care Center
01.2019 - 08.2020
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Succinctly dictate chief complaint and history of present illness during patients visit
- Prepare and administer medications and immunizations to adult and pediatric patients
- Promote clinic efficiency by obtaining pertinent documentation such as prior lab work, imaging results and outside hospital records for upcoming appointments
- Optimize team efficiency by analyzing procedures and data regarding charting and patient flow
- Enhance patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Medical Assistant
College Park Family Care Center
03.2013 - 01.2014
- Encouraged patients to stay up to date on preventative care by entering and tracking provider orders for mammograms, DEXA scans and colonoscopies
- Assisted physicians with surgical procedures, examinations and treatments
- Reduced patient anxiety and concerns by providing emotional support and educational information about procedures, treatments and before/after care
- Accurately documented and updated patient information while adhering to privacy laws
- Promoted patient use of online information portal which resulted in 40% increase over 5 months.
Collections Specialist
CBE Group
05.2012 - 02.2013
- Safely administered medications and injections as prescribed, adhering strictly to protocols and federal laws for controlled and non-controlled treatments.
- Facilitated patient education on self-management techniques for treatment plans and medications, improving understanding and compliance.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Education
Pre-Nursing -
Johnson County Community College
Skills
- Clinical Documentation and Transcription
- Retrieval of EMR
- Venipuncture and Injection Administration
- Wide Range of Knowledge Regarding Anatomy, Physiology and Medical Terminology
- Specimen Collection and Processing
- Medical Equipment Operation Including FastPack IP Immunoassay Analyzer
- CPR
- First Aid
- Simple Dressings
- Examination Preparation
- Sterilization Protocol and Technique
- Sterile Procedure Preparation for In-Office Procedures
- Patient Education and Training
- HIPPA Compliance
Certification
- Certified Clinical Medical Assistant
- AED
- CPR/First Aid
Timeline
CCMA/Office Coordinator
Heartland Men’s Health
05.2024 - 08.2024
Certified Clinical Medical Assistant
Kansas City Urology and Oncology
09.2020 - 05.2024
Certified Clinical Medical Assistant
College Park Family Care Center
01.2019 - 08.2020
Medical Assistant
College Park Family Care Center
03.2013 - 01.2014
Collections Specialist
CBE Group
05.2012 - 02.2013
Pre-Nursing -
Johnson County Community College