AUTUMN CHEEK
Copiague,NY
Summary
Focused patient service representative with several years of experience supporting patients in healthcare settings. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through care and treatment process.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Radnet Management
East Islip, NY
07.2023 - Current
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Answered incoming calls in a professional manner.
- Greeted visitors and checked them in for appointments or meetings.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
SENIOR PATIENT CARE COORDINATOR
Optum Care Long Island Pediatric Ophthalmology And Strabismus
Plainview, NY
12.2019 - 03.2023
- Optimized patient satisfaction and provider time by scheduling appointments in person or by phone
- Determined medical insurance eligibility in accordance with patient's current plan coverage
- Conducted training of new employees
Education
Associate of Science - Radiologic Technology
John Patrick University
Remote05-2025
Bachelor of Science -
University Of California Irvine
Irvine, CA06.2020
High School Diploma -
Half Hollow Hills High School East
Dix Hills, NY06-2016
Skills
- Medical terminology knowledge
- Customer Service
- Insurance Verification
- Clinical data entry
- Payment Collection
Timeline
Patient Service Representative
Radnet Management
07.2023 - Current
SENIOR PATIENT CARE COORDINATOR
Optum Care Long Island Pediatric Ophthalmology And Strabismus
12.2019 - 03.2023
Associate of Science - Radiologic Technology
John Patrick University
Bachelor of Science -
University Of California Irvine
High School Diploma -
Half Hollow Hills High School East
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